Commercial Data and CRM Analyst | AU | Hybrid

Setup and Location: Hybrid (Ortigas, Alabang, Pampanga or Cebu)

Work Schedule: 8:30 AM – 5:30 PM AEST NSW | 6:30 AM – 3:30 PM PHT

Employment Type: Full-Time

Ready to do work that actually excites you?

This role is responsible for the analysis, reporting and interpretation of sales data (primarily IQVIA), combined with the ongoing management and optimisation of the Purveyance CRM system. The position plays a key role in supporting the sales team, improving reporting quality, maintaining system integrity, and delivering commercially relevant insights to internal stakeholders and brand partners. This is a hands-on analytical and systems role, requiring both strong Excel capability and the ability to think commercially and solve problems.

Position Purpose

• To take ownership of sales data analysis and reporting
  
• To develop deep expertise in IQVIA data and its commercial application
  
• To manage and improve CRM (Purveyance) data, setup and functionality
  
• To support the sales team through systems, reporting and insights
  
• To identify opportunities to improve processes, reporting and system efficiency
  

Key Relationships

Internal: Management Team, Sales Team, Field Manager, Key Account Managers, Finance

External: Trade Partners, CRM provider (Purveyance support team), Data providers (IQVIA), Wholesalers (API, Sigma, Symbion)

What You’ll Do

You’ll be the kind of person who:

1. Data Analysis & Commercial Insights

• Extract and manage data from IQVIA, CRM (Purveyance) and internal systems
  
• Ensure data accuracy, completeness and consistency
  
• Analyse data to identify trends, anomalies, risks and opportunities
  
• Develop an understanding of product performance and market dynamics
  
• Provide meaningful insights to support business decisions
  
• Assist in preparing reports and presentations for internal stakeholders and brand partners
  

2. Reporting

• Prepare monthly brand reports based on agreed templates
  
• Deliver weekly and monthly sales reporting
  
• Produce ad hoc analysis as required
  
• Continuously improve reporting quality, clarity and efficiency
  
• Assist in standardising and streamlining reporting processes
  

3. CRM (Purveyance) Management

• Maintain and update CRM data, including: Products, pricing and categories; Stores, wholesalers and territories; Promotions and deals
  
• Manage: IQVIA data uploads into CRM; Notifications, surveys and system configurations
  
• Act as a key point of contact for CRM-related issues from the sales team
  
• Troubleshoot and resolve day-to-day system issues
  
• Liaise with CRM support team where required
  
• Identify opportunities to improve system usage and efficiency (This role shares CRM responsibilities with another team member, with the expectation of increasing ownership over time.)
  

4. Sales Team Support

• Support the sales team with CRM usage and technical queries
  
• Assist with reporting and performance tracking
  
• Help ensure consistency and accuracy of data across systems
  

5. Wholesaler & Product Data Management

• Upload and maintain product listings with wholesalers (API, Sigma, Symbion)
  
• Manage deal submissions and updates
  
• Ensure alignment between CRM, internal data and wholesaler systems
  

Requirements

What You Bring

We’re looking for someone who:

Essential:

• 3–6+ years’ experience in a data, reporting or analytical role
  
• Strong Excel skills (pivot tables, lookups, data manipulation)
  
• Experience working with large data sets
  
• Strong analytical and problem-solving ability
  
• High attention to detail and data accuracy
  
• Comfortable working across multiple systems and platforms
  
• Strong organisational and time management skills
  
• Excellent communication skills (written and verbal)

Desirable:

• Experience with CRM systems
  
• Experience with sales or commercial data
  
• Exposure to IQVIA or similar datasets
  
• Exposure to Power BI or other dashboard tools
  
• Experience supporting a sales team

Key Attributes

• Analytical and inquisitive mindset
  
• Commercial curiosity (seeks to understand “why”)
  
• Proactive and solutions-focused
  
• Strong ownership and accountability
  
• Technically confident and adaptable
  
• Able to work independently while supporting a broader team
  

Core Values

• Driven: We are energetic, results-focused and always looking to improve
  
• Can Do / Get It Done: We are solutions-focused and take ownership
  
• Customer Care: We act with integrity and always support our partners
  
• Teamwork: We work collaboratively and support each other
  

Important Note (for candidates)

This role is not a data entry or basic reporting role.

It requires someone who can:

• Think analytically

• Identify issues and trends

• Take ownership of systems and data

• Contribute to improving how the business operates

Benefits

Why You’ll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
  

Let’s Talk

If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.