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Chat Support Representative (Non-voice) - Alorica Makati - Work Onsite

Full-time

Alorica

  • Answer customer inquiries via phone, email, or chat
  • Resolve complaints and provide effective solutions
  • Process orders, payments, and refunds
  • Assist with product and service support
  • Maintain accurate customer records in the system
  • Communicate clearly and follow company guidelines
  • Upsell or cross-sell products and services
  • Coordinate with other teams for issue resolution
  • Meet performance and quality metrics
  • Gather and relay customer feedback
  • Requirements & Benefits of ALORICA PH!

    • Competitive Salary Range
    • NO BPO experience needed – We’ll train you!
    • College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
    • 20% Night Differential
    • Paid Training & Incentives
    • HMO & Government Benefits
    • 13th Month Pay
    • Vacation Leave / Personal Time Off PAID
    • Anniversary Bonus
    • Annual Performance Increase
    • WORK ONSITE with a professional & supportive team
Vacancy posted a month ago
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