Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries via phone, email, or chat in a timely manner.
- Provide information about products and services to customers.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain detailed records of customer interactions and transactions.
- Assist in identifying opportunities for improving customer satisfaction and processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: no bpo experience is welcome to apply
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Empathetic, patient, and a problem-solver.
- Responsibilities and Duties: Ability to manage multiple tasks efficiently.
- Working Conditions: Must be able to work flexible hours, including evenings and weekends.
Vacancy posted a month ago
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