Customer Service Representative
Full-time
E-Solutions IT Services
Job Overview
We're looking for passionate and customer-focused Customer Service Representatives to join our growing team! If you enjoy helping customers, solving problems, and delivering exceptional service, this opportunity is for you.
Key Responsibilities
- Handle inbound customer inquiries through phone, chat, or email.
- Provide accurate information and resolve customer concerns in a timely manner.
- Deliver excellent customer service while maintaining professionalism and empathy.
- Document customer interactions and update account information accurately.
- Meet quality, productivity, and attendance targets.
- Follow company policies and standard operating procedures.
Qualifications:
- At least High School Graduate (Old Curriculum) or Senior High School Graduate.
- With 6-10 months Customer Service Representative in BPO settings.
- Excellent verbal and written English communication skills.
- Strong problem-solving and active listening skills.
- Willing to work onsite in Clark, Pampanga.
- Willing to work on shifting schedules, including weekends and holidays.
What We Offer
Competitive salary package
Performance incentives and allowances
HMO and other company benefits
Paid training
Career growth and development opportunities
Fun, inclusive, and collaborative work environment
Apply now and kick-start your career in the BPO industry! We're excited to meet motivated individuals who are ready to grow and succeed with us.
Vacancy posted 21 days ago
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