Site Payments Associate I

JOB DESCRIPTION

Work Schedule

Environmental Conditions

Job Description

Location/Division Specific Information

Our hard-working teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and go above and beyond.

This role is part of the Global Site Payments team, which is dedicated to the processing of the Investigator Payments. As a Site Payment Associate, you will be dealing with one of the most complicated periods of the life-cycle of a clinical trial, which is crucial part of our business operations and is a vital function within the Global Centralized Solutions group. By joining our diverse and dynamic team of professionals, you will have the opportunity to support key projects and gain insight on how the payment processes is performed within the clinical trial business.

Discover Impactful Work:

The Site Payments Associate I plays a critical role in strengthening Intelligent Grant Forecasting (IGF) compliance and improving the accuracy of financial planning across clinical trials. This position is dedicated to supporting the end-to-end integration of Clinical Trial Agreement (CTA) budget data into the IGF system, ensuring that executed budgets are uploaded promptly, accurately, and consistently.

This said role will address the operational gap caused by manual and delayed transfer of executed budget information from CTAs to IGF. These delays currently limit real-time visibility into financial commitments, reduce forecast accuracy, and create misalignment between operational spending and forecasted projections—often resulting in the need for concessions to explain variance to targets. By ensuring timely data loading and close coordination with cross-functional teams, the SPA I will help maintain data integrity and enhance real-time financial transparency.

A day in the Life:

Processing of investigator payments with strict adherence to contractual guidelines, country regulations and procedures. Overall responsibility to drive the payment generation process includes but are not limited to:

• Uploads investigator fee invoices into the central imaging system.

• Produces management metrics and reporting, including but not limited to invoice status, KPIs and metrics.

• Files communications and contracts.

• Maintains trackers and systems, as assigned.

• Creates tickets to initiate work flows, as assigned.

• Follows up with finance team members for approval updates.

• Advances issues to management team for resolution.

• Responsible for handling shared mailbox.

Keys to Success:

Education

• Bachelor's degree preferred (Accounting, Finance or Business Administration courses)

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year)

Knowledge, Skills, Abilities

• Good organizational skills and strong attention to detail

• Capable of handling multiple timeline sensitive tasks efficiently and effectively

• Flexible and able to reprioritize workload to meet changing project needs

• Good computer skills, proficient in MS Word and Excel, preferred experience using PPD’s CTMS, EDC, or financial systems

• Capable of working independently and as a team member

• Good communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)

• Capable of extracting pertinent information from study documentation such as protocol, contracts, Budgets, etc. and perform applicable data entry of said documents

Physical Requirements and Working Environment

Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Exposure to high pressure, intense concentration needed

• Must pay constant attention to detail-visual, mental

• Must be able to multi-task constantly

• Frequent interaction with clients / associates required

• Must be willing to report ONSITE 2 days a week during TRAINING PERIOD.

• Must be amenable to work ONSITE once or twice every quarter