Customer Service (Freight Forwarding/Logistics Operations)
Compliant Business Processing
Job Scope: Process Import Bookings and coordinate customer order with overseas agents Communicate with customers, service providers, airlines, shipping lines, overseas agent Shipment order tracking / status reports Job invoicing / processing creditor invoices Arranging transport / cartage Maintain safe and clean working area by complying with company policies and procedures Order registration in CargoWise One is an advantage Qualifications Graduate of Customs Administration or related course More than 5 years' experience in the industry (logistics, freight forwarding) Solid work exposure in the end-to-end activities of order processing Experience in using Cargowise/ ICS/ Excel Strong attention to detail Able to work autonomously Excellent Customer Service skills Others: Permanent WFH* (terms and conditions apply). HMO and Life insurance coverage on the first day of work. Amenable to work on different shifts (AM, Mid, Night Shift) Company to provide internet allowance and PC. 20% Night Differential and Other Allowance Loyalty award and Others.
- ...Manage end-to-end ocean freight operations for import and export shipments... ...with carriers, freight forwarders, and customers to ensure timely shipment... ...transportation costs and logistics processes.... ...operations and customer service effectively Qualities...
- ...The Customer Sales Representative is responsible for generating sales and managing client relationships for logistics and warehousing services. The role focuses on acquiring new clients, supporting... ...and coordinating closely with operations to ensure service delivery meets...
- ...Description Offer or promote services and provide cargo transportation solution... ...maximizing profit and maintaining customer satisfaction. Responsible for developing... ...work experience in sales, airline freight forwarding, logistics operations or airfreight industry. Bachelor...
- ...Title : Expert – Air Freight Job Location:... ...this role, you will be customer facing, collaborating... ...seamless Air freight forwarding operations, with proactive engagements... ...exceptional service to business partners... ...freight forwarding, logistics, foreign trade. Preferred...
- ...Manage and optimize logistics operations, ensuring timely delivery of goods. Coordinate with... ...with cross-functional teams to meet customer demands. Ensure compliance with... ...Inventory Management, Logistics experience, Freight Forwarding, Supply Management Working...
- ...Description Oversee and coordinate logistics operations to ensure efficient supply chain management. Develop and... ...Maintain relationships with vendors, suppliers, and freight companies to negotiate contracts and service agreements. Monitor inventory levels and...
- ...Customer Service Representative Location: Pasay City Industry: Brokerage and Logistics Company Employment Type: Full-time Salary: 20,000 – 25,000 About the Role... ...coordination across our logistics and brokerage operations. This role requires someone who is driven,...
- • Oversee the day-to-day operations of the Program’s Customer Service team. • Ensure staffing requirements are met through effective recruitment, workforce... ...cross-functional teams (Operations, IT, Compliance, Logistics, etc.) to resolve systemic issues and improve...
- ...WESTLAKE TOTAL SOLUTIONS INC. are looking for OFFICE STAFF (Customer Service Assistants) to work in our Pasay location and to handle administrative... ...and arrival schedules and details from Shipping Lines and Forwarders. Collating and validating of import documents for Carrier...
- ...looking for dynamic, goal-oriented, and customer-centric individuals to join our team in... ...with order inquiries, product details, and logistics tracking. If you are a problem-solver... ...team! Job Overview: Role: Customer Service Representative (CSR) Setup: 100%...
- ...Duties and Responsibilities: Greet customers warmly and assist them with inquiries or product locations Provide accurate information... ...Maintain cleanliness and organization of the store area Operate cash register and process payments (if assigned) Monitor inventory...
- ...details Excellent communication and presentation skills Customer orientation and ability to adapt/respond to different types of... ...communication At least 2-3 years experience in related field Must be a College Graduate Knowledge in Logistics and Warehousing...
- ...A Shipping and Logistics Specialist manages the coordination of shipments... ...delivery status updates to customers or internal teams. Communicate with carriers, freight forwarders, warehouses, and suppliers to ensure smooth logistics operations. Resolve delivery delays,...
- ...A Customer Support Manager, ensures that the customers of a company are satisfied. The role is to provide superb customer service by leading and motivating the customer service by leading and... ...Project. Supervise day-to-day operations in the customer service department...
- ...Lead and manage a team of Customer Service Representatives (CSRs) to achieve performance targets. Monitor team productivity, quality,... ...improvements. Collaborate with internal stakeholders to drive operational excellence and customer satisfaction. Qualifications At...
- ...Description Provide exceptional customer service through effective communication and interpersonal skills. Resolve customer inquiries... ...Responsibilities and Duties: Experience with call center operations and sales pitching/closure is a plus Working Conditions:...
- ...Description Assist customers with inquiries and provide information about products and services. Resolve customer complaints efficiently and effectively. Manage... ...solving abilities, experience in call center operations Responsibilities and Duties: Ability to...
- ...We are looking for an experienced and customer-oriented Customer Service Manager to lead our customer support team. In this role, you will oversee daily operations, ensure high-quality service delivery, and drive initiatives that enhance customer satisfaction. The ideal...
- ...Leader – Insurance Claims is responsible for overseeing the daily operations of the claims team, ensuring accurate, timely, and efficient... .../ Team Leader is expected to drive team performance, maintain service quality, and support operational goals. Qualification: ~...
- ...Customer Service Quality Analysist Job Objective: CS Quality Analyst are essential part of driving success in Customer Service Center... ...With background related to transportation service, logistics or any related fields Educational Background: Must be Senior...
- ...Provide exceptional customer support via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Schedule appointments and manage customer service operations efficiently. Collaborate with team members to enhance customer experiences...
- ...Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner. Manage a high volume of inbound... ...and Traits: Team player with a strong work ethic Skills and Competencies: Familiarity with call center operations is a plus...
- ...HIRING: Airbnb Operations & Content Coordinator — Social Media + Video + Luxury Staycation Team (Pasay Based | Hybrid) Manage Airbnb... ...CRM is a plus) Highly organized, detail-oriented, and client-service driven Computer literate: Google Workspace, Spreadsheets, CRM...
- ...Description Provide exemplary customer support via phone, email, and chat. Resolve... ...Continuously improve knowledge of products and services for better service delivery.... ...and Competencies: Technical skills for operating systems and tools Skills and Competencies...
- ...Description Respond to customer inquiries via phone, email, and chat to provide exceptional service. Maintain a positive, empathetic, and professional attitude... ...Competencies: Familiarity with call centre operations is a plus. Qualities and Traits: Strong problem...
- ...Job Overview The Customer Service Representative is responsible for handling customer inquiries and providing excellent support across... ...policies, and customer service standards while supporting daily operations in a fast-paced environment. Key Responsibilities: •...
- ...Involves outsourcing customer service and operational tasks for travel and hospitality companies to a Business Process Outsourcing (BPO) provider. These tasks can include booking and managing travel arrangements, providing customer support, handling inquiries and issues...
- ...Description Assist customers with inquiries regarding products and services. Resolve customer complaints and provide appropriate solutions. Maintain customer records and documentation accurately. Collaborate with team members to improve customer service processes...
- ...Description Provide exceptional customer service support to clients through various communication channels. Assist customers with inquiries, complaints, and issues related to products and services. Maintain comprehensive knowledge of company products and services...
- ...? Looking for your first job? No experience? No problem! We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR) . We provide comprehensive paid training to help you succeed, making this a...
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