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Customer Service (Freight Forwarding/Logistics Operations)

Full-time

Compliant Business Processing

Job Scope: Process Import Bookings and coordinate customer order with overseas agents Communicate with customers, service providers, airlines, shipping lines, overseas agent Shipment order tracking / status reports Job invoicing / processing creditor invoices Arranging transport / cartage Maintain safe and clean working area by complying with company policies and procedures Order registration in CargoWise One is an advantage Qualifications Graduate of Customs Administration or related course More than 5 years' experience in the industry (logistics, freight forwarding) Solid work exposure in the end-to-end activities of order processing Experience in using Cargowise/ ICS/ Excel Strong attention to detail Able to work autonomously Excellent Customer Service skills Others: Permanent WFH* (terms and conditions apply). HMO and Life insurance coverage on the first day of work. Amenable to work on different shifts (AM, Mid, Night Shift) Company to provide internet allowance and PC. 20% Night Differential and Other Allowance Loyalty award and Others.

Vacancy posted a month ago
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