Customer Service (Freight Forwarding/Logistics Operations)
Compliant Business Processing
Job Scope: Process Import Bookings and coordinate customer order with overseas agents Communicate with customers, service providers, airlines, shipping lines, overseas agent Shipment order tracking / status reports Job invoicing / processing creditor invoices Arranging transport / cartage Maintain safe and clean working area by complying with company policies and procedures Order registration in CargoWise One is an advantage Qualifications Graduate of Customs Administration or related course More than 5 years' experience in the industry (logistics, freight forwarding) Solid work exposure in the end-to-end activities of order processing Experience in using Cargowise/ ICS/ Excel Strong attention to detail Able to work autonomously Excellent Customer Service skills Others: Permanent WFH* (terms and conditions apply). HMO and Life insurance coverage on the first day of work. Amenable to work on different shifts (AM, Mid, Night Shift) Company to provide internet allowance and PC. 20% Night Differential and Other Allowance Loyalty award and Others.
- ...Manage end-to-end ocean freight operations for import and export shipments... ...with carriers, freight forwarders, and customers to ensure timely shipment... ...transportation costs and logistics processes.... ...operations and customer service effectively Qualities...
- ...Description Offer or promote services and provide cargo transportation solution... ...maximizing profit and maintaining customer satisfaction. Responsible for developing... ...work experience in sales, airline freight forwarding, logistics operations or airfreight industry. Bachelor...
- ...Manage and optimize logistics operations, ensuring timely delivery of goods. Coordinate with... ...with cross-functional teams to meet customer demands. Ensure compliance with... ...Inventory Management, Logistics experience, Freight Forwarding, Supply Management Working...
- ...A Shipping and Logistics Specialist manages the coordination of shipments... ...delivery status updates to customers or internal teams. Communicate with carriers, freight forwarders, warehouses, and suppliers to ensure smooth logistics operations. Resolve delivery delays,...
- ...Description Oversee and coordinate logistics operations to ensure efficient supply chain management. Develop and... ...Maintain relationships with vendors, suppliers, and freight companies to negotiate contracts and service agreements. Monitor inventory levels and...
- ...Description Respond to customer inquiries through various channels including phone, email... ...Provide information about products and services, resolving customer issues efficiently.... ...technical skills related to call center operations Qualities and Traits: Strong...
- ...lifetime of vacations for our guests. Royal Caribbean Group’s Operations Control Unit Team has an exciting career opportunity for a... ...time or vacation time that has been paid out. # Handles customer service inquiries and problems via email, phone and walk up by...
- ...HIRING: Airbnb Operations & Content Coordinator — Social Media + Video + Luxury Staycation Team (Pasay Based | Hybrid) Manage Airbnb... ...CRM is a plus) Highly organized, detail-oriented, and client-service driven Computer literate: Google Workspace, Spreadsheets, CRM...
- • Oversee the day-to-day operations of the Program’s Customer Service team. • Ensure staffing requirements are met through effective recruitment, workforce... ...cross-functional teams (Operations, IT, Compliance, Logistics, etc.) to resolve systemic issues and improve...
- ...We are looking for an experienced and customer-oriented Customer Service Manager to lead our customer support team. In this role, you will oversee daily operations, ensure high-quality service delivery, and drive initiatives that enhance customer satisfaction. The ideal...
- ...Description Provide exceptional customer service through effective communication and interpersonal skills. Resolve customer inquiries... ...Responsibilities and Duties: Experience with call center operations and sales pitching/closure is a plus Working Conditions:...
- ...reports 5. Provides adequate information per unit 6. Handles customer complaints and provides possible resolution whenever necessary... ...course) Atleast 1 year of work experience in a customer service field. Above average communication skills Can multi-task...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities : Handle customer calls via phone, email, or chat...
- ...? Looking for your first job? No experience? No problem! We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR) . We provide comprehensive paid training to help you succeed, making this a...
- ...Job Summary We are seeking a motivated and customer-focused Call Center Agent with at least 1 year of experience in a customer service or call center environment. The ideal candidate will handle inbound and outbound calls, provide exceptional customer support, resolve...
- ...Caribbean Group’s international Guest and Trade Services Team has an exciting career opportunity for a full time Supervisor, Customer Experience Services. Position Summary... ...overall Royal UK & Ireland contact centre operation, the supervisor role is to exemplify...
- ...Key Responsibilities: Answer incoming customer calls professionally. Address customer questions regarding products, services, and billing. Process customer requests and transactions. Document call details accurately. Follow company procedures and compliance...
- ...Caribbean Group’s international Guest and Trade Services Team has an exciting career opportunity for a full time Advisor, Customer Experience Services. Position Summary... ...a check and balance of our daily business operations to ensure compliance with published guidelines...
- ...Location: Within Metro Manila We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll... ...handling inquiries, resolving concerns, and delivering top-tier service with every interaction. High School graduate (college level...
- ...Join our team as a Customer Support Representative specializing in Corporate Travel. Assist clients with travel-related inquiries, reservations... ..., and account support while delivering exceptional customer service. Responsibilities Provide professional support to...
- A Customer Service Representative (CSR) in a call center serves as the primary link between a company and it's customers. They handled inbound/outbound calls to resolve inquiries, process transactions, troubleshoot issues, and ensure a positive brand experience.
- ...Process customer/client data accurately and efficiently Review and validate documents and account information Maintain accurate records in company databases Perform data entry and report generation Ensure compliance with company policies and procedures Coordinate...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and complaints in a timely and professional manner. Assist customers in booking travel arrangements using Global Distribution Systems (GDS)....
- ...Hello! We are looking for a Customer Service Representatives to join our team! Newbies, Fresh Grads, and Tenured agents are welcome to apply . What we offer Salary is up to 28,500 Package Performance incentives Paid Training & Medical HMO Night Differential...
- CSR stands for Customer Service Representative, a frontline role responsible for managing customer interactions and ensuring satisfaction in a call center environment.
- ...Description Manage customer inquiries via phone, email, and chat to provide timely assistance. Resolve customer complaints and issues... ...decisions. Collaborate with team members to improve service delivery and customer experience. Requirements Educational...
- ...Description Provide exceptional customer support through various channels, including phone, email, and chat. Resolve customer inquiries... ...the customer experience. Maintain knowledge of products and services to effectively assist customers. Requirements Educational...
- ...that riders are equipped (Training on customer service/Troubleshooting/Road Safety) Requirements... ...in manufacturing, or production/logistics. Background: Familiarity with... ...Environment (QHSE) compliance and supply chain operations. Vehicle: With own motorcycle...
- ...Description Provide high-quality customer service support via phone, email, and chat. Address and resolve customer inquiries and complaints in a timely manner. Assist customers with scheduling appointments and managing their accounts. Document interactions...
- ...Description Respond to customer inquiries and provide information regarding products and services. Resolve customer complaints and issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Assist customers...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service (Freight Forwarding/Logistics Operations). Be the first to apply!
