Customer Service Representative
Full-time
Asia PeopleWorks, Inc.
LOCAL ACCOUNT (Virtual process | No Exam)
1. Efficient Call Handling
2. Properly log calls in the Call Log System
3. Coordination with other Business Units and branches
4. Prepares and submits daily, weekly, and monthly reports
5. Provides adequate information per unit
6. Handles customer complaints and provides possible resolution whenever necessary
7. Handle escalated customer complaints and complex issues that require in-depth problem solving
8. Facilitates bookings request and cancellations
9. Manage walk-in customers and can duty at Pier site or branches
10. Handles and answers emails and social media
- Must be a college graduate (4 years course)
- Atleast 1 year of work experience in a customer service field.
- Above average communication skills
- Can multi-task
- Computer literacy
- Willing to report onsite
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Pasay vacancy
- ...Description Assist customers via phone, email, or chat to address inquiries and resolve issues. Provide accurate product information... ...with other team members to effectively handle complex service requests. Engage in ongoing training to stay updated on product...
- ...Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries regarding products and services. Resolve customer complaints and issues in a timely manner. Collaborate with team members to improve customer experience and process...
- ...Description Provide excellent customer service by responding to inquiries via phone, email, and chat. Resolve customer complaints and issues effectively and in a timely manner. Assist customers in understanding product features and benefits. Maintain accurate...
- ...Description Assist customers with inquiries via phone, email, and chat. Provide accurate product information and support to enhance... .... Collaborate with other team members to improve customer service processes. Requirements Educational Qualifications: Diploma...
- ...Description Assist customers with inquiries regarding products and services. Resolve customer complaints in a timely and efficient manner. Maintain comprehensive product knowledge to provide accurate information. Update customer accounts and records with relevant...
- ...We are looking for highly motivated and customer-focused Customer Service Representatives to join our growing team. The ideal candidate will handle customer inquiries, provide accurate information, resolve concerns efficiently, and deliver exceptional customer service...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and complaints in a timely and professional manner. Assist customers in booking travel arrangements using Global Distribution Systems (GDS)....
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Assist in problem resolution and escalate complex issues to higher management. Schedule appointments and manage customer interactions efficiently. Maintain...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely manner. Resolve customer issues effectively while... .... Collaborate with team members to improve customer service processes. Provide product and service information to customers...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...Job Title: Customer Support Representative (Healthcare) Work Arrangement: Full Onsite - Double Dragon, Pasay Job Description: We are looking for a Customer Support Representative to manage customer inquiries primarily through chat and a ticketing system.. The role...
- ...Description Provide exceptional customer service through effective communication and interpersonal skills. Resolve customer inquiries and issues in a timely and efficient manner. Assist in scheduling appointments and managing customer accounts. Collaborate...
- ...Description Assist customers with inquiries and provide timely solutions. Handle customer complaints with empathy and professionalism... ...system. Collaborate with team members to improve customer service processes. Requirements Educational Qualifications: High...
- ...Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- ...Looking for your first job? No experience? No problem! We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR) . We provide comprehensive paid training to help you succeed, making this a great...
- ...Job Summary We are seeking a motivated and customer-focused Call Center Agent with at least 1 year of experience in a customer service or call center environment. The ideal candidate will handle inbound and outbound calls, provide exceptional customer support, resolve...
- ...Description Assist customers with inquiries and provide solutions to their problems. Maintain a positive and professional attitude... ...level (0–2 years). Skills and Competencies: Strong customer service skills and problem-solving capabilities. Skills and...
- ...Key Responsibilities: Answer incoming customer calls professionally. Address customer questions regarding products, services, and billing. Process customer requests and transactions. Document call details accurately. Follow company procedures and compliance...
- ...We are looking for a motivated and customer-friendly individual to join us as a Call Center Agent. You will be the first person customers... ...Assist customers with inquiries, product information, and service concerns Provide accurate and timely solutions to customer issues...
- ...Handle and carefully respond to all customer inquiries via inbound calls and email Provide excellent customer service through active listening Work with confidential customer information in a secure manner Aim to resolve issues on the first call by being proactive...
- ...Customer Service Representative (CSR) – Job Description Position Summary: A Customer Service Representative assists customers by answering inquiries, resolving issues, and providing product or service information through phone calls, chat, email, or face-to-face communication...
- ...Location: Within Metro Manila We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll... ...handling inquiries, resolving concerns, and delivering top-tier service with every interaction. High School graduate (college level...
- ...Provide excellent customer service through various communication channels. Address customer inquiries and resolve issues efficiently. Document customer interactions and feedback accurately. Collaborate with team members to improve service quality. Adhere to...
- ...Handle travel- or hospitality-related customer inquiries via phone, email, or chat Assist with bookings, reservations, rebookings,... ...and courteous solutions regarding flights, accommodations, or service policies Ensure high satisfaction by resolving issues promptly...
- ...Process customer/client data accurately and efficiently Review and validate documents and account information Maintain accurate records in company databases Perform data entry and report generation Ensure compliance with company policies and procedures Coordinate...
- A Customer Service Representative (CSR) in a call center serves as the primary link between a company and it's customers. They handled inbound/outbound calls to resolve inquiries, process transactions, troubleshoot issues, and ensure a positive brand experience.
- ...mobile editing apps) Familiar with email marketing tools (Mailchimp or CRM is a plus) Highly organized, detail-oriented, and client-service driven Computer literate: Google Workspace, Spreadsheets, CRM tools Excellent English communication skills (written and...
- ...Description Manage customer inquiries via phone, email, and chat to provide timely assistance. Resolve customer complaints and issues... ...decisions. Collaborate with team members to improve service delivery and customer experience. Requirements Educational...
- ...Join our team as a Customer Support Representative specializing in Corporate Travel. Assist clients with travel-related inquiries, reservations,... ...and account support while delivering exceptional customer service. Responsibilities Provide professional support to customers...
- ...Job Summary: We are looking for a dedicated Customer Service Representative to join our team. The ideal candidate will provide exceptional support to customers through inbound and outbound calls, resolving inquiries efficiently, and ensuring a high standard of service...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
