Call Center Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle inbound and outbound calls with a focus on customer satisfaction.
- Provide accurate information and solutions to customer inquiries.
- Document customer interactions and maintain detailed records.
- Resolve complaints and escalate issues when necessary.
- Work collaboratively with team members to improve service delivery.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 3–5 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage stress effectively.
Vacancy posted more than 2 months ago
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