Customer Service Representative
Full-time
PH Telesys Solutions BPO
Key Responsibilities
- Handle inbound customer inquiries professionally and efficiently.
- Assist customers with account, billing, product, and service-related concerns.
- Provide accurate information and recommend appropriate solutions.
- Resolve customer issues while maintaining high customer satisfaction.
- Document customer interactions accurately using company systems.
- Escalate complex concerns to the appropriate department when necessary.
- Meet quality assurance, productivity, and customer satisfaction targets.
Vacancy posted 1 day ago
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