Operations Automation Associate

Job Description

Unlock your potential in an intelligent automation center of excellence that delivers measurable efficiency and control outcomes. You’ll support business-as-usual governance and controls while also delivering production-grade automation solutions end-to-end. You’ll partner closely with operations and technology teams to keep platforms audit-ready, reliable, and adopted by the community. You’ll work across robotic process automation, Python-based solutions, analytics tooling, and emerging agentic automation patterns. If you enjoy ownership, rigor, and high-impact delivery in a fast-changing environment, this role is for you.

 

Job summary 

As an Intelligent Automation Governance and Delivery lead in Asset and Wealth Management, you execute governance, controls, and platform operations while delivering automation solutions that improve efficiency, reduce manual effort, and strengthen operational resilience. 

Job responsibilities 

 

• Execute business-as-usual governance activities, ensuring reviews, approvals, and evidence are completed accurately and on time
• Own monthly control execution, including documentation, attestations, monitoring activities, and audit-ready evidence packaging
• Triage, track, and remediate control findings within defined service levels, coordinating partners through closure
• Prepare for audits by supporting walkthroughs, retrieving evidence, and responding to control inquiries
• Manage automation platform readiness, including environment setup, access coordination, and operational onboarding
• Maintain governance standards for automation and artificial intelligence modules, including runbooks, control mapping, and change processes
• Assess upcoming platform releases, communicate impacts to the community, and drive timely adoption of updates
• Maintain project tracking and documentation hygiene in standard workflow and knowledge-management tools
• Support a citizen developer community through guidance, issue triage, and coordination with technology and control partners
• Design, develop, test, release, and support production automations using UiPath and Python
• Identify opportunities to improve automation delivery through reusable templates, standards, and continuous-improvement practices

 

Required qualifications, capabilities, and skills 

• Six years of end-to-end automation experience in business transformation or operations enablement
• Hands-on experience with UiPath, including Orchestrator and tenant administration in a cloud environment
• Strong Python development skills for building and troubleshooting production-grade solutions
• Strong experience executing controls and operating within enterprise governance and audit-readiness expectations
• Ability to translate automation standards into clear, day-to-day operating procedures
• Experience supporting both attended and unattended automation delivery and production support
• Experience coordinating platform setup, readiness, or migration activities across stakeholders
• Working knowledge of agentic automation concepts and large language model–assisted development workflows
• Strong stakeholder management skills across operations, technology, and governance and control partners
• Proficiency with project intake and tracking tools used for delivery and support workflows
• Ability to operate effectively in a fast-changing environment with disciplined execution and clear communication 

 

Preferred qualifications, capabilities, and skills 

• Experience with UiPath artificial intelligence and document understanding capabilities and related governance needs
• Experience with UiPath licensing and capacity management concepts
• Experience supporting audit engagements, including walkthrough preparation and evidence responses
• Experience operating within a formal production support model with defined service levels
• Financial services experience, particularly within asset and wealth management or global markets operations

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​