IT Software Support Specialist
Innovato Information Technology Solutions
Job Title: IT Software Support Specialist
Join our team as a Software Support Specialist, where you will drive the integration of Google Workspace, Odoo, and our in-house systems. We are looking for a professional who excels at both technical architecture and client engagement. You will be responsible for the full implementation lifecycle—from initial system configuration to leading live training sessions. This is a role for a proactive problem-solver
Key Responsibilities
1. Solutions Implementation & Deployment
• Google Workspace: Manage full deployment for clients, including DNS configuration (MX, SPF, DKIM), data migration, and security settings.
• Odoo ERP: Install, configure, and customize Odoo modules (CRM, Sales, Accounting, Inventory, etc.) based on specific client needs.
• In-House Proprietary Systems: Lead the onboarding for our custom software suite, ensuring deep integration with the client’s existing ecosystem and overseeing the technical "Go-Live" phase to guarantee zero operational downtime.
2. User Education and Product Adoption
• Webinars: Host and present live webinars to demonstrate new features, tips, and tricks for Odoo and Google Workspace.
• User Training: Conduct 1-on-1 or group training sessions to teach client staff how to navigate the software effectively.
• Create simple user guides, or FAQs to help reduce support tickets.
3. Maintenance & Support
• Serve as the primary point of contact for technical issues (troubleshooting login errors, syncing issues, or module conflicts).
• Perform system maintenance, updates, and user access management.
• Collaborate with the internal product team by synthesizing client feedback and "pain points" into technical requirements for future in-house software enhancements.
Requirements
• Proven experience administering Google Workspace (Odoo ERP knowledge is a plus).
• Excellent verbal and written English. You must be comfortable speaking to clients and presenting during webinars.
• Ability to diagnose technical issues and explain the solution in simple, non-technical terms.
• You must possess patience and a genuine desire to help people understand technology.
• Knowledge on hardware troubleshooting.
- ...Job Summary The IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues. The role ensures that all IT equipment and systems operate efficiently to support daily business...
- ...System & Network Administration : Install, configure, and troubleshoot hardware/software. Technical Support : Provide helpdesk assistance and resolve IT issues. Security Management : Implement security measures, monitor threats, and conduct audits. Data Backup...
- ...JOB DESCRIPTION The IT Service Desk Analyst will restore employee or client IT services... ...requests. • Troubleshoot access, software, hardware, network, email, and endpoint issues... ...installations, configurations, or remote support actions. • Escalate incidents with...
- ...technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. · Must be able to coordinate with Senior Technical Support...
- ~ Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. ~ Install, configure, and troubleshoot software... ...using a helpdesk system. ~ Collaborate with IT team to improve processes and software. ~...
- ...Key Responsibilities # Provide technical support for hardware, software, and network issues, both onsite and remotely. # Install, configure, maintain... .... # Coordinate with external vendors or higher-level IT staff for unresolved technical issues. # Provide training...
- ...Maintain and troubleshoot company computer systems, networks, and software. • Support LED billboard systems and ensure display content is properly... ...maintenance. • Assist in upgrading systems and planning IT infrastructure improvements. ~ Bachelor's degree in...
- ...Job Title: IT Sales Specialist Location: Parañaque City Job Summary: The IT Sales Specialist... ..., and providing technical expertise to support sales teams. This position requires a strong understanding of ERP systems, software solutions, and website development,...
- ...This role plays a vital part I maintaining the company’s IT infrastructure, troubleshooting technical issues, and delivering timely solutions to promote seamless day-to-day operations. - Associate or Bachelor’s degree in Information Technology, Computer Science, or in...
- ...today and grow your career with us! Job Opening: Jr. IT Specialist Company: RVD Food Inc. Location: 3rd Floor, Sawali... ...Department: IT Provide first-line technical support to end users for hardware, software, and network issues. Install, configure, and maintain...
- ...that happen. You'll be empowered to lead, supported to grow, and proud of the impact we... ...responsibilities As a Sales Support Specialist, Quotations - Critical Power, you will play... ...safety devices like switches and relays. Its Power Protection unit supports the world...
- ...that happen. You'll be empowered to lead, supported to grow, and proud of the impact we... ...responsibilities As a Sales Support Specialist, Bid & Quotations - Critical Power, you... ...safety devices like switches and relays. Its Power Protection unit supports the world...
- ...Time Type: Full Time Job description Job title: Senior IT Specialist – SAP S/4HANA (FI/CO) PTP consultant Department: ERP... ...the global set-up in DSV, implement other SAP-based solutions, support and improve our business processes as well as stay compliant with...
- ...The Sales Systems Specialist – Salesforce & Revenue Technology serves as the first line of technical support for the organization's Sales and Revenue technology ecosystem. This role... ...Sales, Sales Operations, Business Systems, IT, and other cross-functional stakeholders to...
- ...internship with Basic Knowledge Troubleshooting Hardware & Software with Basic knowledge HTML CSS JAVASCRIPT Maintains open communication... ...service, troubleshoot problems and help develop solutions. Support PC hardware components, desktop operating system software, and...
- ...Provide incident and request management support to all end user devices. (Desktop, Laptop... ...support to end users relating to hardware and software, computer applications, LAN components... ...issues. • Monitor and repair all IT / office equipment and tools and make sure...
- ...in computer engineering, Information Technology, or any related IT courses. Strong personality with excellent communication and... ...JavaScript. Familiarity with IT infrastructure, including hardware, software, and cloud computing. Ability to troubleshoot and resolve...
- ...The Field Support Engineer will provide field support services, remotely or directly supervise IT maintenance activities, travel time to time to perform installations or maintenance... ...with strong background in hardware, software, network troubleshooting Willing to visit...
- ...maintenance, cleaning, and service providers Support HR-related administrative processes (... ..., and after-sales support Basic IT & Technical Support Provide first-level... ...employees (Windows / Mac) Assist with software installation and setup Support internal...
- ...CloudWorkZ Technologies Corp. is looking for an IT Supervisor – Infrastructure & Systems to support a leading engineering and construction organization. Location: Office (Paranaque) / Project Sites Contract: 12 Months Compensation: Attractive salary and...
- ...a growing company at the cutting edge of its industry. Role Description This is... ...tasks, provide customer service support, and assist with accounting-related duties... ...management abilities • Proficiency in relevant software applications (e.g., Microsoft Office...
- ...Degree in Computer Science, Information Technology or equivalent. # At least 1 Year(s) of working experience in the related field is required for this position. # IT Programming Job in a Logistic company is an edge. # Fresh Graduates are welcome to apply. #...
50000 Php
...workflows and business needs . Technical Support and Administration: • Administer the... .... • Install and configure essential software and hardware . • Monitor system and... ...Platforms , and WordPress . Position: IT and ERP Administrator (Managerial Level)...- ...Job Title: IT Staff Department: TECHNICAL MANAGEMENT DEPARTMENT Reports To: Technical Management Department... ...smooth operation of computer systems, networks, and software applications. They provide technical support to employees, troubleshoot IT-related issues, and...
- ...The Accounting Specialist will assist in financial tasks, including invoicing, accounts... ...with financial reports, data entry, and supporting the finance team as needed. This role requires... ..., and proficiency in accounting software. Bachelor's graduate related to Accountancy...
- ...interest of the company at all cost Graduate of Business Administration or related courses At least 1-year Sales experience in IT related field is an advantage Proficiency in English communication both oral and written Demonstrated ability to communicate, present...
- ...exceptional service to maintain client relationships. Coordinate with other departments to ensure seamless communication and workflow. Support the development of sales reports and presentations to track performance. Requirements Educational Qualifications: Bachelor’s...
- ...and performance evaluation Monitor inventory lists for proper processing of requests Support duties and responsibilities outlines in the BMM for the Procurement Specialist role, contributing to the goals of the Supply Chain Manager and the entire Supply Chain Department...
- ...Job Req Number: 126569 Time Type: Full Time The Business Support Assistant is responsible for Control Tower operational services... ...Communicate with local stations, key account managers, customers, and IT support regarding EDI-related issues. # Monitor shipment...
- ...Job Req Number: 126561 Time Type: Full Time The Business Support Assistant is responsible for Control Tower transactional activities related to track & tracing, shipment updating, uploading documents and real-time temperature alert monitoring. They must ensure the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Software Support Specialist. Be the first to apply!
