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Online Customer Service Representative

Full-time

RSD Human Resource Management Consultancy

Description
  • Provide exceptional customer service through various channels including chat, email, and phone.
  • Assist customers with inquiries, issues, and product information.
  • Resolve complaints in a timely and efficient manner.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to improve service quality and efficiency.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication skills
  • Skills and Competencies: Basic computer proficiency
  • Qualities and Traits: Empathy and patience in dealing with customers
  • Qualities and Traits: Ability to work in a fast-paced environment
Vacancy posted 1 day ago
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