Game Operations Specialist
Full-time
OnyxCrown INC
- Assist customers online, resolve inquiries, manage complaints, and provide product information.
- Familiar with Sports/Esports or understanding the mechanics of them (Soccer/Basketball/LoL/Dota2/CS:GO/Valorant etc)
- Able to obey instructions of superiors & arrangements of the company .
- Focused & fast learner; there will be training & multiple tests.
- Able to always be punctual & strictly adhere to attendance policy.
- Educational Qualifications: A diploma in any field.
- College graduate/undergraduate of any fields is a must
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Proficient in English, strong customer service skills, solid technical abilities, and exceptional organizational skills.
- Working Conditions: Onsite in Cagayan valley
- Qualities and Traits: Strong work ethic, patience, empathy, and excellent communication skills.
- Good in mathematics (addition/subtraction/multiplication/division) & basic knowledge of probability/percentage; there will be a test.
- Computer literate; must be able to type fast & accurately.
- Fluent English communication; we have a mix of foreign & local colleagues, and training will be provided in English.
- Able to work in shifts & on public holidays or weekends, where shifts & off days are arranged based on work requirements.
Vacancy posted 1 day ago
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