Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries and provide information regarding products and services.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Provide feedback on the efficiency of the customer service process.
- Collaborate with team members to improve customer service experience.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: minimum of 1 year bpo experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Empathetic and patient with a customer-focused attitude.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks effectively.
Vacancy posted 17 hours ago
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