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IT Support Supervisor

Full-time

Advanced Call Center Technologies

About the role

This is a Facility cum IT Support role based in Makati CBD Area. You will be responsible for maintaining office facilities and providing technical support to employees across both facilities management and IT operations.

Key responsibilities

  • Monitor the general condition of the office, meeting rooms, and common areas; coordinate repairs for electrical, plumbing, air conditioning, and civil works

  • Supervise third-party service providers and process related work orders, permits, and submit invoices

  • Maintain accurate logs of office equipment, furniture, facilities supplies, and general hardware

  • Assist in implementing workplace safety drills, fire safety compliance, and general health guidelines

  • Set up workstations, desktop computers, laptops, printers, IP phones, and conference room audio-visual (AV) equipment for new hires

  • Provide first-level technical support for employees regarding basic local area network (LAN/Wi-Fi) connectivity, email client configuration, operating system issues, and software installation

  • Liaise with internet service providers (ISPs) and IT vendors during downtime, equipment servicing, or office moves

  • Tag, inventory, and track company-issued laptops, software licenses, and IT peripherals

About you

  • Experienced in facility management and IT support

Vacancy posted 1 day ago
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