IT Support Supervisor
Advanced Call Center Technologies
About the role
This is a Facility cum IT Support role based in Makati CBD Area. You will be responsible for maintaining office facilities and providing technical support to employees across both facilities management and IT operations.
Key responsibilities
Monitor the general condition of the office, meeting rooms, and common areas; coordinate repairs for electrical, plumbing, air conditioning, and civil works
Supervise third-party service providers and process related work orders, permits, and submit invoices
Maintain accurate logs of office equipment, furniture, facilities supplies, and general hardware
Assist in implementing workplace safety drills, fire safety compliance, and general health guidelines
Set up workstations, desktop computers, laptops, printers, IP phones, and conference room audio-visual (AV) equipment for new hires
Provide first-level technical support for employees regarding basic local area network (LAN/Wi-Fi) connectivity, email client configuration, operating system issues, and software installation
Liaise with internet service providers (ISPs) and IT vendors during downtime, equipment servicing, or office moves
Tag, inventory, and track company-issued laptops, software licenses, and IT peripherals
About you
Experienced in facility management and IT support
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