Customer Service Agent (Open for fresh graduate)
Full-time
J-K Network Services
COMPANY PROFILE: This company provide server installation, operation, maintenance, and security services mainly for cloud environments with manned monitoring and 24/7 full support. This company founded year 1992.
Position: Customer Service Agent
Company Industry: Insurance-focused BPO
Work Location: Makati City
Work Schedule: Monday - Friday
Salary: Php20,000-Php30,000
Work Set Up: Work on site
Benefits:
Government mandated benefits
HMO
13th month pay
Leaves credits
Life insurance
JOB REQUIREMENTS:
Undergraduate / Senior is welcome to apply
Fresh Graduate can apply
Experience in customer service/BPO
Amenable to work onsite
Amenable to work in Makati
JOB RESPONSIBILITIES:
Provide accurate information about products, services, and company policies.
Assist customers with order placement, account concerns, billing issues, and general support needs.
Troubleshoot and resolve customer complaints, ensuring a positive customer experience.
Record and update customer interactions, transactions, and feedback in the system.
Coordinate with internal departments (e.g., sales, logistics, technical) for escalated concerns.
RECRUITMENT PROCESS: LOOK TO MS. JAI
Initial and Final Interview is online (Zoom)
Vacancy posted 10 hours ago
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