Start today - Chat Moderator - Dayshift/Nightshift
Full-time
Telesys BPO Hiring Solutions
- Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information.
- Refer unresolved concerns to the relevant department or supervisor, following company guidelines.
- Keep current with company products, services, policies, and procedures to ensure precise customer assistance.
- Stay updated on industry developments, best practices, and new technologies in customer service and chat support.
- Take part in team meetings, training programs, and performance reviews.
Vacancy posted a month ago
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