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Financial & Travel Associate. Customer service Call Center.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Assist clients with travel arrangements including booking flights, hotels, and transportation.
  • Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Process financial transactions related to travel bookings accurately and securely.
  • Deliver timely updates and communications regarding travel itineraries and changes.
  • Maintain accurate records of client interactions and transactions for future reference.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field such as Business Administration, Travel Management, or a related area.
  • Experience Level: 1–3 years in customer service or travel-related roles.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Proficiency in using customer relationship management (CRM) software and travel booking systems.
  • Qualities and Traits: Detail-oriented with excellent problem-solving abilities.
  • Working Conditions: Ability to work in a fast-paced call center environment.
Vacancy posted a month ago
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