Call Center Representative
Full-time
Miranda HR
Description - Assist customers with post-purchase inquiries and support.
- Handle customer complaints and provide appropriate solutions in a timely manner.
- Follow up on customer issues to ensure resolution and satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in customer service or after-sales support.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Customer-oriented with problem-solving abilities.
- Responsibilities and Duties: Able to work independently and as part of a team.
- Working Conditions: Regular office hours with potential for occasional overtime.
Vacancy posted 4 days ago
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