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Ride Sharing/ Customer Service Representative/ 30K offer

Full-time

Crescendo Staffing and Business Consulting Inc.

Description
  • Provide exceptional customer service to riders and drivers in the ride-sharing platform.
  • Resolve complaints and issues effectively and efficiently to ensure customer satisfaction.
  • Assist with inquiries related to ride bookings, payments, and account management.
  • Collaborate with other departments to enhance the overall customer experience.
  • Maintain knowledge of company policies and procedures to provide accurate information.

Requirements

  • Educational Qualifications: High School diploma or equivalent preferred.
  • Experience Level: 3–5 years of experience in customer service or related field.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Responsibilities and Duties: Ability to handle customer complaints and provide solutions.
  • Qualities and Traits: Empathetic, patient, and adaptable to changing situations.
  • Working Conditions: Flexible hours may be required, including evenings and weekends.
Vacancy posted 2 days ago
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