Customer Service Representative
Full-time
Lexie
- Act as the first point of contact for customers, providing exceptional service and support.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues with a problem-solving mindset to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and share customer feedback for product improvement.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred
- Experience Level: 0–2 years
- Skills and Competencies: Proficiency in English language, strong interpersonal skills, customer service expertise, and technical skills
- Qualities and Traits: Strong work ethic, positive attitude, and eagerness to learn
- Responsibilities and Duties: Willingness to take ownership of customer issues and follow through to resolution
Requirements
Vacancy posted 7 days ago
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