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Call Center Agent - Customer Care

Full-time

NeksJob Philippines

Call Center Agent – Customer Care

Experienced Call Center Agent dedicated to providing excellent customer assistance and resolving concerns in a timely and professional manner. Builds positive customer relationships while ensuring quality service.

Key Responsibilities:

  • Assist customers with questions and concerns.
  • Handle complaints professionally.
  • Provide appropriate solutions and recommendations.
  • Follow up on unresolved customer concerns.
  • Maintain accurate customer records.
  • Achieve customer satisfaction and performance goals.

Required Qualifications & Skills:

  • At least 1 year of call center experience.
  • Strong customer service and communication skills.
  • Good problem-solving abilities.
  • Active listening skills.
  • Professional, patient, and reliable.

Vacancy posted 1 day ago
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