Mandarin Healthcare Call Center Agent
Full-time
J-K Network Services
COMPANY PROFILE: One of the leading trusted American Companies that provides pharmaceutical services, as they are known for providing the resources and solutions for Medicine and Medical Devices in the Global Market. Position: Mandarin Healthcare Call Center Agent Company Industry: America’s Leading Brand for Trusted Medicine and Medical Devices Work Location: BGC, Taguig City Work Schedule: Dayshift Schedule Salary: Php 70,000 - Php 80,000 (High Base Salary + Language Allowances) Work Set-up: Hybrid Set-Up (Once a week, onsite)
BENEFITS :
- Laptop provided
- Php 6,000 Transportation allowance (fixed, taxable).
- Php 2,000 Rice allowance (fixed; non-taxable).
- 15 vacation leave credits (available on the first day on a pro-rated basis; up to 10 days of leave encashment is available by year-end)
- 15 sick leave credits (available upon regularization/6 months; pro-rated)
- HMO Insurance for the employee is available on Day 1.
- 13th month Pay
- Government Mandated Benefits
- Competitive remuneration
- Annual Merit (Salary) Increase and Annual Performance Bonus
REQUIREMENTS OF THE JOB:
- Filipino or Filipino-Chinese who can speak conversational Mandarin.
- Basic to Conversational in the English Language.
- Highly preferred Fresh Graduates, and No Experience is Required
- Graduate of a Bachelor’s Degree in any Life Science or Healthcare-related Course (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.) is a big plus.
- Having a Mandarin Pharmaceutical Help Desk
RESPONSIBILITIES OF JOB APPLICATION:
- Answer basic Calls and Email inquiries from Chinese Medical Professionals.
- Answer concerns like Usage instructions, Expiration dates, and dosages
- Guide partners on the proper usage of medicine and devices
- Provide possible side effects of the medicines
- Forward issues to higher support if considered escalations
- Assist Mandarin patients with questions with accurate responses.
RECRUITMENT PROCESS: (ALL ONLINE PROCESS)
- Paper Screening
- Assessment Schedule
- Initial interview
- Final Interview
- Job offer
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Mandarin Healthcare Call Center Agent in Taguig vacancy
- ...company policies, procedures, and service level agreements What we're looking for Previous experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry; College grad + 6mos Sales experience Excellent...
Talent Outsourcing Channel (TORCH) Solutions
Taguig21 days ago - ...customer service by answering queries and resolving issues. Assist customers with product information and support. Handle incoming calls, emails, and chat inquiries in a timely manner. Document customer interactions and follow up as necessary. Contribute to a...
Miranda HR
Taguig24 days ago - Qualifications At least 6 months call center experience Willing to work on site Education: At least high school or senior high school graduate Basic computer literacy Good communication skills Why Join Us Paid Training Competitive Salary Bonuses HMO and Other...
BPO Hiring
Taguiga month ago - Role Overview: The Head of Call Center Technology owns the strategic direction and end-to-end management of call center platforms, including applications, telephony, integrations, and underlying infrastructure. This role leads a technical team and is accountable for ensuring...
Clevr PH
Taguig15 days ago - ...unrestricted Philippine Registered Nurse (PHRN) license issued by the Professional Regulation Commission Minimum of seven (7) years of experience in clinical healthcare leadership Previous experience working in a global captive center or shared services environment...
- ...Customer Service Representatives • Technical Support Representatives • Chat & Email Support • Financial & Retail Accounts • Healthcare & Telco Accounts • Voice & Blended Accounts BASIC QUALIFICATIONS: • SHS Graduate • HS Graduate (Old Curriculum) • College...
JobsAvenuePH
Taguigmore than 2 months ago - ...consultancy services to the insurance and healthcare vertical to set up the clinical/bill... ...client proposals, client meetings & sales calls as directed by the supervisor. Produce... ...Review, Nurse Reviews, Medical Provider Call Center. Excellent working knowledge on...
- We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate...
BPO Sapient NCR
Taguiga month ago - Call Center Agent Hiring - Taguig City | SHS/HS Grad | No Experience Required Are you looking to start your career in the BPO industry? We are currently hiring Call Center Agents in Taguig City for multiple accounts. This opportunity is open to: • Senior High School...
JobsAvenuePH
Taguigmore than 2 months ago - ...teams, ensuring activities are carried out in accordance with US healthcare protocols, patient safety guidelines, and operational standards... ...experience in healthcare operations. Previous experience working within a global captive center or shared services environment....
- URGENT HIRING - 1 Day hiring Process LOCATION: Taguig City WORK-SET UP: Onsite SCHEDULE: Nightshift QUALIFICATIONS: - Any educational attainment - With or without BPO experience can apply - Can start ASAP
Cobden and Carter International
Taguiga month ago 775000 $ per day
...companies across industries. Practice: Health & Public Service, Industry Consulting, S&C Global Network I Areas of Work: Healthcare Industry | Level: Consultant/Manager | Location: Philippines | Years of Exp: 3 to 10 years Explore an Exciting Career...- ...lead the charge in testing, stress-testing, and breaking our AI agents before they ever reach production. From automating multi-turn prompt... .../event-driven patterns, enough to build test harnesses that call an agent's tools directly and validate its inputs and outputs, not...
- ...Please follow us on LinkedIn and Twitter @Netskope . Every agent on this platform runs inside its own isolated environment, and... ...engineers building the agents themselves, since you're often the first call when something behaves strangely in a real environment but not...
- ...This entertainment provider specializes in creating software for electronic gaming and sports betting. They are currently seeking Mandarin-speaking professionals to join their well-established team. Position: Mandarin Supply Chain Coordinator Company Industry: Entertainment...
J-K Network Services
Taguiga month ago 775000 $ per day
...part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini,...- ...supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . Moving AI agents from a playground demo to production requires serious software engineering discipline. We are looking for an AI Agent Engineer...
- ...stakeholders and support process improvement initiatives. Qualifications: ~ Bachelor’s degree in Finance, Economics, Healthcare Administration, Business, or a related field. ~5+ years of experience in healthcare finance, analytics, managed care, or...
- TAGUIG BPO HIRING | WITH OR WITHOUT CALL CENTER EXPERIENCE | PAID TRAINING | APPLY TODAY! Looking for a stable career opportunity in... ..., Chat Support Representatives, Non-Voice Associates, Healthcare Associates, Financial Account Associates, Content Moderators,...
DreamBridge by JobsAvenuePH
Taguiga month ago - ...work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . An agent doesn't go from a developer's laptop to production in one step here — it moves through a staged pipeline with real gates at every...
- ...~ Bachelor’s degree in Finance, Accounting, Economics, Health Administration, or related field. ~3+ years of experience in healthcare financial analysis, payer analytics, or managed care. ~ Experience with reimbursement models (e.g., DRG, fee schedules, value-based...
- Order Management Agent (Blended Account) Position Description We are looking for a Customer Service Representative (Blended) to... ...agreed-upon service level agreements (SLAs). •Outbound Engagement: Call new clients to offer proactive assistance, ensure they have an...
50000 - 100000 Php
...gaming operators in the country, maintaining a strong presence in the Philippine gaming market for more than two decades. Position: Mandarin Game Research Analyst Industry: Digital Entertainment Firm Location: BGC, Taguig Schedule: Dayshift Schedule Salary: Php 50,...- ...Location: Taguig, Philippines Job Summary We are seeking an experienced AR Billing Supervisor to lead a team within a Healthcare Revenue Cycle Management (RCM) environment. The successful candidate will oversee daily billing operations, monitor team...
775000 $ per day
...seeking a Configuration Analyst with strong hands-on experience in configuring and supporting enterprise EMR/HIS platforms to join our healthcare technology team. In this role, you will act as a configuration expert, collaborating closely with clinical and technical teams to...- Senior Client Services Agent (Canadian Wealth Management) Position Description The Client... ...-appropriate information using approved call flows, templates, and system processes,... ...Minimum of 2 years of experience in call center supporting Canadian wealth management products...
775000 $ per day
...Job Description We are seeking specialists for the roles of Adobe Experience Platform Agent Orchestrator and Adobe LLM Optimizer , with strong expertise as Adobe Experience Manager (AEM) Developers , to design, develop, and support enterprise-level digital solutions...775000 $ per day
...Develop and configure web content management solutions using Adobe Experience Manager (AEM) . Implement Adobe Experience Platform Agent Orchestrator capabilities to enable AI agents for: Complex decision-making and problem-solving tasks. Context understanding,...775000 $ per day
...management or technically relevant occupation, experience in Contact Center or telephony industry. Experience in leading at least 1 CCaaS... ...a must (which involves integration with CRM as well as Agent screen pop) + Consulting experience Non- Executive Level (Analyst...- ...Join our client team as a Customer Service Representative in Healthcare - Voice Account, where you'll provide compassionate assistance... ...issues and concerns promptly and effectively. Handle inbound calls from patients, healthcare providers, and insurance companies....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mandarin Healthcare Call Center Agent. Be the first to apply!
