Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Customer Service Associate - Agent Role (Non-Voice) / Chat Support

Full-time

STACKph

Chat and Email Support Representative

Start or grow your career in the BPO industry! We are looking for enthusiastic and customer-focused individuals who are passionate about providing excellent service through chat and online communication platforms. If you enjoy helping customers and working in a fast-paced environment, this opportunity is for you.

Job Responsibilities:

  • Respond to customer inquiries through chat and messaging platforms
  • Assist customers with concerns, account inquiries, and basic troubleshooting
  • Provide accurate, clear, and professional responses
  • Ensure a positive customer experience in every interaction
  • Document customer concerns and resolutions in the system
  • Follow company policies, processes, and quality standards

Basic Qualifications:

  • Must be a College Graduate / Associate / Vocational (2-year course) Graduate
  • With at least 6 months customer-facing or BPO experience
  • Good written and verbal communication skills in English
  • Willing to work onsite and on a shifting schedule

What We Offer:

  • Competitive salary package
  • Paid training for successful applicants
  • HMO + Life Insurance coverage
  • Career growth and promotion opportunities

Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Associate - Agent Role (Non-Voice) / Chat Support in Pasig vacancy
  •  ...Chat and Email Support Representative Start or grow your career in the BPO...  ...looking for enthusiastic and customer-focused individuals who are...  ...about providing excellent service through chat and online...  ...Must be a College Graduate / Associate / Vocational (2-year course... 

    STACKph

    Pasig
    12 hours ago
  •  ...Description Provide prompt and effective chat support to customers via online platforms. Resolve customer inquiries and issues through...  ...professional manner. Assist customers in navigating products and services, offering detailed explanations as needed. Maintain... 

    STACKph

    Pasig
    12 hours ago
  •  ...Description Provide excellent customer service support through non-voice channels. Assist customers with inquiries, issues, and product-related questions via email and chat. Collaborate with team members to resolve complex customer issues promptly. Maintain... 

    Tendo by Tonik

    Pasig
    12 hours ago
  •  ...seeking a motivated and customer-focused Sales Representative (Customer Service Representative) to assist...  ...experience. This role combines relationship-building...  ...the phone, or via email/chat Identify customer needs...  ...diploma or equivalent (associate’s or bachelor’s degree... 

    Caldwell Communications Consultancy Philippines

    Pasig
    12 hours ago
  •  ...life balance We’re ramping up hiring for our Non-Voice Chat/Email. Join our dynamic team as a Customer Service Representative , providing customer support through Chat/Email. This is a full-time, onsite role based in Bridgetowne QC (Pasig)—ideal for... 

    Crescendo Staffing and Business Consulting Inc.

    Pasig
    9 hours ago
  •  ...What you'll be doing Handle customer inquiries via phone, chat, or email Deliver professional, accurate, and courteous customer support Ensure customer satisfaction by resolving concerns efficiently What we're looking for Fresh Graduates No BPO experience... 

    Bingchun Tea Inc.

    Pasig
    12 hours ago
  •  ...Call Center Representative - Voice & Non-Voice (Chat & Email Support) We are looking for a detail-oriented and customer-focused Voice & Non-...  ...to join our team. In this role, you will communicate with...  ...information regarding products/services. Resolve customer... 

    Crescendo Staffing and Business Consulting Inc.

    Pasig
    9 hours ago
  • 15000 - 40000 Php

     ...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities...  ...Voice / Customer Support Roles Handle inbound and outbound...  ...information regarding products, services, and account concerns. Resolve...  ...systems. Non-Voice / Chat Support Roles Assist customers... 

    Olympuz-Edward Belacse Career Consultancy Services

    Pasig
    12 hours ago
  •  ...Provide professional and efficient non-voice support to customers via chat. Assist customers in troubleshooting...  ...with team members to enhance service delivery and support. Requirements...  ...experience in customer service or support roles. Skills and Competencies:... 

    STACKph

    Pasig
    12 hours ago
  •  ...We are seeking a dedicated Customer Service Representative to join our team!...  ...Fresh grads, newbies, and tenured agents are welcome to apply! As a key...  ...department, you will play a vital role in ensuring our clients receive exceptional support. Key Responsibilities:... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    12 hours ago
  •  ...newest addition to our Customer Service Representative team...  ...customer concerns through voice and/or non-voice channels....  ...accuracy. Work with a supportive team that wants you...  ...and experienced CSR agents are welcome. What...  ...easy, non-voice roles) Incentives, signing... 

    Sapient Global Services

    Pasig
    9 hours ago
  •  ...We are looking for a Customer Service Representatives for our Non-voice account! Newbies, Fresh Grads, and Tenured agents are welcome to apply . What we offer: Salary is up to 25,000 Performance incentives Paid Training & Medical Day 1 HMO Night... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    12 hours ago
  •  ...We are looking for a Customer Service Representatives for our Non-voice account! Fresh Grads, Newbies, and Tenured agents are welcome to apply. Must be at least High School graduate old or new curriculum and willing to start ASAP. Tips for the final interview and assessment... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasig
    12 hours ago
  •  ...Chat and Email Support Representative Start or grow your career in the BPO...  ...looking for enthusiastic and customer-focused individuals who are...  ...about providing excellent service through chat and online...  ...Must be a College Graduate / Associate / Vocational (2-year course... 

    STACKph

    Pasig
    12 hours ago
  •  ...fastest-growing Service Lines at Keywords...  ...technical support, community management...  ...experiences! Role overview As a...  ...Engagement Agent, you'll serve as...  ...Deliver excellent customer support to players...  ..., email, or chat. Assist internal...  ...Benefits: Non-taxable Allowances... 

    Keywords Studios

    Pasig
    27 days ago
  •  ...The Chat & Email Support Representative is responsible for assisting customers through live chat and email channels only. This role focuses on delivering accurate information...  ...Provide product, service, or account-related...  ...supervisionr Non-voice / back-office setup... 

    Caldwell Communications Consultancy Philippines

    Pasig
    12 hours ago
  •  ...Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels... 

    PH Global Jet Express Inc.

    Pasig
    12 hours ago
  •  ...Description Provide exceptional customer support through various communication channels...  ...with team members to enhance service delivery and improve processes....  ...Conditions: Ability to work in a blended role involving both voice and non-voice communication methods.... 

    STACKph

    Pasig
    12 hours ago
  •  ...Description Provide exceptional customer service for travel-related queries via non-voice channels. Assist customers with booking processes and travel itinerary changes. Requirements Educational Qualifications: High School Diploma or equivalent Experience... 

    Crescendo Staffing and Business Consulting Inc.

    Pasig
    9 hours ago
  •  ...Job Description We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear...  ...Responsibilities : Handle technical inquiries via phone, chat, or email Troubleshoot software, hardware, or... 

    Caldwell Communications Consultancy Philippines

    Pasig
    12 hours ago
  •  ...Assist in managing client accounts and ensuring a high level of service. Support the communication between clients and internal teams....  ...Participate in training sessions to improve product knowledge and customer service skills. Contribute to team meetings and offer... 

    STACKph

    Pasig
    12 hours ago
  •  ...are looking for creative and driven Chat Support Marketing Associates to support the company’s digital...  ...marketing initiatives and strengthen online customer engagement. Primary Duties and...  ...activities by promoting company services, updates, and special campaigns •... 

    1 Search Manpower Services

    Pasig
    12 hours ago
  •  ...Description Provide technical support for customers via non-voice and voice channels. Assist in troubleshooting...  ...technical issues with products or services. Document customer interactions...  ...experience in a technical support role. Skills and Competencies: Strong... 

    Miranda HR

    Pasig
    12 hours ago
  •  ...Description Respond to customer inquiries and provide accurate information regarding travel services. Assist customers with booking and modifying travel arrangements through various platforms. Handle customer complaints with empathy and provide effective solutions... 

    Crescendo Staffing and Business Consulting Inc.

    Pasig
    9 hours ago
  •  ...Now Urgent Hiring!! This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting. Maintain...  ...who thrives in a voice or non-voice role, wants stability, and values growth — this... 

    Caldwell Communications Consultancy Philippines

    Pasig
    12 hours ago
  •  ...We are looking for a dedicated Chat & Email Support Representative to assist our customers via chat and email. You will be...  ...experience. This is a non-voice role , ideal for individuals who prefer...  ...accepting applicants for Customer Service Representative roles. No long... 

    Crescendo Staffing and Business Consulting Inc.

    Pasig
    9 hours ago
  •  ...Description Provide exceptional customer service through blended voice and email communication. Resolve customer inquiries and issues efficiently to ensure customer satisfaction. Maintain detailed records of customer interactions in the system. Collaborate... 

    Miranda HR

    Pasig
    12 hours ago
  •  ...Job Description We are hiring Non-Voice Customer Service Representatives to provide assistance via chat, email, and messaging platforms without phone interaction. Responsibilities: Respond to customer inquiries via chat or email Provide accurate information... 

    Caldwell Communications Consultancy Philippines

    Pasig
    12 hours ago
  •  ...We're Hiring: Customer Support Specialist Location: Philippines | Employment...  ...exceptional customer service? Join our dynamic Support Team...  ...and more. About the Role As a Customer Support...  ...quality support (24/7) through Voice, Email, Chat , and other digital... 

    Optimum Info Solution

    Pasig
    12 hours ago
  •  ...KwikCare is seeking a Customer Support Associate who will serve as the main point...  ...members. You’ll play a key role in providing prompt, empathetic...  ...client receives the high-quality service KwikCare is known for....  ...insurers via phone, email, and chat. Accurate handling of... 

    KwikCare

    Pasig
    12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Associate - Agent Role (Non-Voice) / Chat Support. Be the first to apply!