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Call Center Agent

Full-time

Work-1 Manpower Recruitment Services

Description
  • Handle inbound and outbound customer calls with professionalism and patience.
  • Address customer inquiries and complaints effectively to enhance customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve performance goals and targets.
  • Provide product and service information to customers as needed.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1–3 years in a call center or customer service role
  • Skills and Competencies: Strong verbal communication skills
  • Qualities and Traits: Empathy and patience in dealing with customers
  • Responsibilities and Duties: Ability to work in a team environment
  • Working Conditions: Willingness to work flexible hours, including evenings and weekends
Vacancy posted 3 days ago
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