CSR (Healthcare Account) - Mandaluyong | 1-Day Process |
27000 PhpFull-time
STACKph
About the Role:
We are seeking dynamic and detail-oriented Customer Service Representatives to support our premier Healthcare account at our Mandaluyong City site . This is an urgent requirement with a streamlined one-day hiring process —apply today, pass the assessment, and lock in your job offer within the same day!
Key Responsibilities:
- Assist international healthcare members with insurance coverage, medical billing, and benefits claims inquiries.
- Navigate healthcare portals to verify eligibility and coordinate with medical providers or pharmacies.
- Maintain strict confidentiality regarding medical histories and health records.
- Ensure accurate documentation of all patient and provider interactions within the database system.
- Deliver compassionate, high-quality service while maintaining strict compliance with healthcare regulations.
Qualifications:
- Education : High School Graduate (Old Curriculum) or Senior High School Graduate.
- Experience : At least 12 months of Healthcare BPO experience is required.
- Language Proficiency : Advanced, near-native English communication skills with a CEFR level of C1 or higher.
- Tech Skills : High digital literacy, navigation of multi-screen databases, and accurate typing skills.
- Flexibility : Willing to work in fixed night shifts or shifting schedules, including weekends and holidays.
- Traits : Amenable to working on-site in Mandaluyong City , with high empathy and strong problem-solving skills.
What We Offer:
- Competitive monthly package of ₱27,000.
- Paid training from day one.
- Performance incentives and night differential pay.
- Career growth and promotion opportunities within the company.
How to Apply:
- Option 1 : Click "Apply Now" directly here on Bossjob to submit your profile for the 1-Day Process.
Vacancy posted 13 days ago
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