CSR Hiring ( 1 Interview & 1 Assessment Only ) | Virtual Process
20000 - 30000 PhpFull-time
Crescendo Staffing and Business Consulting Inc.
WE ARE HIRING: Call Center Agent (Customer Service Representative)
Employment Type: Full-Time
Position: Call Center/Customer Service Representative
Salary: Php 20,000 – Php 30,000 Offer per month (Basic Pay + Incentives)
Benefits: HMO + Allowances + Performance Bonuses
Job Overview:
We are looking for enthusiastic and customer-focused Call Center Agents (Customer Service Representatives) to join our growing team! If you have excellent communication skills and a passion for helping customers, this opportunity is for you.
As a Customer Service Representative, you will handle inbound and/or outbound calls, assist customers with inquiries, resolve complaints, and provide accurate information about products and services.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Respond to customer inquiries and concerns in a timely manner
- Provide accurate information about products, services, and company policies
- Resolve customer complaints effectively and escalate when necessary
- Maintain detailed and accurate records of customer interactions
- Meet performance targets and quality standards
Qualifications:
- At least High School Graduate (Old Curriculum) / Senior High School Graduate
- College level or graduate preferred but not required
- With or without call center experience (Freshers are welcome!)
- Good to excellent English communication skills
- Basic computer navigation skills
- Willing to work on shifting schedules, weekends, and holidays
- Can start ASAP
What We Offer:
- Competitive Salary Package
- Performance Incentives & Bonuses
- Paid Training
- HMO + Health Benefits
- Paid Leaves (Vacation & Sick Leave)
- Career Growth Opportunities
- Friendly and Supportive Work Environment
Why Join Us?
- Fast hiring process
- Stable and established company
- Multiple account openings (Voice / Non-Voice / Blended)
- Career advancement opportunities
APPLY NOW!
Vacancy posted 8 days ago
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