Credit and Collection Officer
Full-time
Rusco Lending Inc
- Contact Debtors: Reach out to individuals or businesses with overdue accounts via phone, email, or mail to request payment.
- Negotiate Payment Plans: Work with customers to set up payment schedules or arrangements to ensure debt is paid in full.
- Maintain Accurate Records: Keep detailed logs of collection activities, including customer interactions, payments received, and outstanding balances.
- Resolve Disputes: Address and resolve any disputes or issues related to the debt, including providing clarifications on charges.
- Follow-up: Perform regular follow-up on overdue accounts, sending reminders or escalation notices if necessary.
- High School Diploma or Equivalent: Minimum requirement for most collector roles.
- Bachelor’s Degree (optional): Some positions, especially those in financial institutions, may prefer or require a degree in business, finance, or a related field.
- Customer Service Experience: Prior experience in customer-facing roles, particularly in managing difficult conversations or resolving issues, is highly valued.
- Debt Collection Experience: Previous experience in collections, finance, or accounts receivable is often preferred.
- Finance/Accounting Knowledge (option
Vacancy posted 21 days ago
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