Network Engineer
Vestas
Remote Operations Center Manila is part of Vestas Global Plant Engineering. It is responsible for monitoring SCADA servers worldwide, ensuring complete and accurate data collection from wind parks, and reducing customer network downtime. Remote Operations Center Manila supports: Offsite IT Infrastructure alert monitoring for other wind parks across the globe to ensure connectivity of all the parks to the network, the SCADA server is in working condition, and Vestas critical services are running to minimize the lost production factor of wind turbines. Remote Operations Centers > Remote Operations Center Manila > ROC Manila - Plant Network Support Responsibilities:
- Offsite network support assisting customers to make sure that they can connect to the Vestas network
- Remote Configuration, installation, and upgrade of network hardware such as routers, switches, firewalls, wireless access points, and other network devices in the Wind Power Plants (WPP)
- Facilitate wind farm integration to Vestas network
- Maintain network uptime by reactive remote troubleshooting
- User management for Cisco network devices
- High-quality support, i.e., short response time and high-resolution rate
- Ticket resolution (incident resolution, request fulfillment)
- Provides input for continuous operations improvement
- Involvement in Projects
- Education: BS in Computer Science, Engineering, or IT, or equivalent
- Professional experience maintaining real-world production systems. Maintain complex network designs
- For instance, Understanding of Cisco ISE (LDAP, REST APIs), IPSec VPN, DMVPN, and device authentication (IEEE 802.1x)
- At least two (2) years of extensive experience with Cisco switches and routers (preferred industrial grade) experience and other vendors. CCNA (or equivalent) certified
- Two (2) to three (3) years of related experience in Incident Management and diagnosing and resolving issues
- For instance, knowledge of Information Security and Risk Management
- For instance, Certification in ITIL v4
- Organized and have a methodical approach to work
- Proficient communication and interpersonal skills
- Global mindset
- Willing to work on shifting schedules, including weekends and holidays
- Willing to work on a hybrid set-up
- Wellness Subsidy
- Retirement Benefit Plan
Vacancy posted 6 hours ago
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