Customer Care Representative
Full-time
NeksJob Philippines
In this Customer Service Representative role, you will support customers via phone, email, and chat. Your responsibilities include troubleshooting issues, managing customer requests, and delivering precise product details. Success in this position relies on excellent communication, attentive listening, and fundamental computer proficiency
Key Responsibilities:
Answer customer calls and assist with questions about products, orders, and accounts.
Provide clear explanations of company services, policies, and available options.
Investigate customer concerns and troubleshoot issues professionally.
Resolve customer problems efficiently and strive for first-call resolution.
Update customer and account information accurately.
Qualifications
At least 6 months call center experience
SH/SHS Grad
Willing to work on site
Basic computer literacy
Good communication skills
Why Join Us
Paid Training
Competitive Salary
Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
Vacancy posted a month ago
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