Billing Analyst

Employment: Remote Contractor
Company Base: US
Hours of Work: GY, 40hrs/week
Location: PH - Permanent WFH
Workstation: Equipment Provided

Benefits:

• 13th Month Pay
• Competitive Salary (USD Based)
• Permanent WFH
• Professional Growth and Training
• Supportive Work Environment

GENERAL DESCRIPTION:

As the Billing Analyst, you will oversee the end-to-end invoicing process to ensure accurate and timely invoicing, payment collection, and application. You will collaborate cross-functionally to provide an exceptional client experience for our customers and internal stakeholders.

RESPONSIBILITIES AND DUTIES:

• Ensure that invoices accurately reflect contract terms and conditions agreed to by the organization and comply with governmental rules and regulations
• Investigate and resolve billing discrepancies and errors
• Recommends improvements to the invoicing process
• May monitor customer accounts for timely payments and provide reports to management on overdue accounts
• Runs reports for management and conducts research to aid in the investigation of invoicing discrepancies and errors
• Responsible for responding to customer inquiries regarding invoices
• Collaborate with key business partners to move forward key initiatives and improvements
• Special projects as assigned

SPECIFIC SKILLS, DEGREE AND EXPERIENCE:

• Bachelor's Degree in a related area or equivalent combination of education and experience
• 2+ years of experience in invoicing, accounting, or related fields
• ConnectWise experience a plus
• Intermediate to Proficient Excel skills required
• Microsoft Office experience required

SOFT SKILLS:

• Strong verbal and written communication and interpersonal skills required
• Demonstrated ability to prioritize work and manage multiple projects concurrently
• Ability to work independently
• Ability to interpret contract terms and conditions and identify challenges as it relates to invoicing

Good to have: Experience with the collections and US client support