Leads Generation Specialist (Quezon City)
Full-time
Ilaw Learning And Workshop Inc.
DUTIES & RESPONSIBILITIES:
● Manage and oversee all incoming leads from social media platforms, website
inquiries, phone calls, walk-ins, referrals, marketing campaigns, and third-party
sources.
● Ensure all leads are accurately recorded, categorized, and assigned to the
appropriate sales personnel within established response time standards.
● Monitor lead flow and distribution to ensure balanced workload allocation
among sales representatives.
● Maintain lead tracking systems and databases to ensure complete and accurate
customer information.
● Implement lead qualification standards to identify high-potential sales
opportunities.
● Monitor the entire sales pipeline from inquiry to booking, job order creation,
service completion, and customer retention.
● Track lead progression and ensure timely movement through each stage of the
sales process.
● Identify stalled, inactive, or uncontacted leads and coordinate corrective actions
with the sales team.
● Develop and implement strategies to improve lead conversion rates and overall
sales effectiveness.
● Ensure proper follow-up activities are conducted according to company
standards.
QUALIFICATIONS:
● Bachelor’s Degree graduate in Business Administration, Marketing
Management, Automotive Management, Entrepreneurship, Communications,
or any related business or sales-focused course.
● Minimum of 3–5 years of experience in Sales Management, Lead Generation,
Customer Relationship Management (CRM), Business Development, or Sales
Operations.
● Experience in automotive services, vehicle enhancement, detailing, ceramic
coating, paint protection film (PPF), window tint, vinyl wrap, dealership
operations, or aftermarket products is highly preferred.
● Proven experience managing sales pipelines, lead tracking systems, and sales
performance metrics.
Vacancy posted a month ago
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