Operations Virtual Assistant for a Immigration Consulting Company in Australia (Home Based Part Time)
Virtual Coworker
• Client Intake & Lead Management
– Manage incoming leads via Facebook, Google Forms, and WhatsApp
– Pre-screen enquiries using intake questionnaires and forward qualified leads to our Client Relations Director
– Maintain and update CRM records (HubSpot / Notion / Airtable)
• Operations & Administration
– Draft and format client-facing documents, migration plans, and correspondence using AI writing tools (Claude, ChatGPT)
– Manage Director's calendar, emails, and follow-up sequences
– Maintain internal SOPs, templates, and knowledge base
• Referral Partner Support
– Coordinate communications with referral partners in Cambodia and Vietnam
– Assist in preparing partner marketing materials, training packs, and translated content
– Support onboarding of new referral partners
• Market Expansion Support
– Assist with research and content for New Zealand and Southeast Asian market development
– Help coordinate outreach to accountants, education agents, and wealth managers across target markets
- ...Administration & Operations: • Manage inboxes, email correspondence... ...and maintain spreadsheets • Assist with customer communications... ...information • Support outreach for speaking engagements,... ...Provide reliable support within a growing creative business environment...
- ...staff while considering travel times and workforce availability.... ...follow-up communications. • Assist with quote preparation and general... ...Develop, document and improve operational procedures and workflows.... ...social media content to maintain a consistent online presence....
- • Manage the founder's inboxes: triage, draft replies in his voice, surface only what needs him. • Own calendar and scheduling end to end, including judgment on what's worth his time. • Stay on top of everything on the founder’s plate, his to-dos, and active...
- ...documentation • Handle inbound calls, take detailed file notes, and assist with client intake • Prepare and send standard correspondence and legal documents • Maintain and update client records in Clio and OneDrive • Support general admin tasks including...
- • Answer inbound calls and handle customer inquiries for a weekly residential trash pickup service • Process billing and payments using two billing software platforms (one web-based, one Windows-installed) • Follow up with the internal team via email on action items...
35000 - 44000 Php
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30000 - 35000 Php
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50000 - 70000 Php
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