Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Tele Collection Specialists

BillEase

This position requires local presence. Please view similar jobs below.

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of 'bill' and 'ease,' pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: ;

The Job

  • Customer Engagement: Initiate outbound calls to customers who have outstanding debts, establishing rapport and maintaining a professional and empathetic demeanor throughout the conversation.
  • Negotiation: Negotiate repayment terms, settlements, or alternative arrangements with customers to resolve delinquent accounts while adhering to company policies and guidelines.
  • Documentation: Maintain accurate and thorough records of all customer interactions, payment agreements, and any relevant information in our systems.
  • Compliance: Ensure all collection activities comply with relevant laws, regulations, and industry best practices, including the Fair Debt Collection Practices Act (FDCPA).
  • Customer Education: Educate customers about their outstanding balances, payment options, and financial responsibilities in a clear and respectful manner.
  • Problem Solving: Analyze each customer's financial situation and recommend suitable solutions that align with their ability to pay and the company's goals.
  • Reporting: Generate and submit regular reports on collection activities, account statuses, and trends to management.
  • Adaptability: Stay up-to-date with industry trends and adapt to new collection techniques and strategies to maximize recovery rates.

The Ideal Candidate

  • Previous Collections Experience: Minimum of 1 year of experience in collections or a related role, preferably in a financial services environment.
  • Excellent Communication: Strong verbal and written communication skills, with the ability to engage and negotiate effectively over the phone.
  • Empathy: Demonstrated ability to empathize with customers' financial situations while maintaining professionalism.
  • Problem Solving: Effective problem-solving skills and the ability to think critically to find solutions.
  • Compliance Knowledge: Familiarity with debt collection regulations and compliance standards, including FDCPA.
  • Computer Proficiency: Comfortable using collection software, CRM systems, and Microsoft Office Suite.
  • Ethical Conduct: Maintain a high level of integrity and ethical conduct in all collection activities.

By submitting your application, you authorize Billease to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to Billease using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Tele Collection Specialists in Manila vacancy
  •  ...records of all customer interactions, payment agreements, and any relevant information in our systems. Compliance: Ensure all collection activities comply with relevant laws, regulations, and industry best practices, including the Fair Debt Collection Practices Act... 

    BillEase

    Manila
    a month ago
  •  ...in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a detail-oriented Collection & Dispute Specialist to join our finance operations team in the Philippines. Reporting to the Collection Lead, you will manage manual collection... 

    Guesty Inc

    Manila
    28 days ago
  •  ...Position Summary The  Trainer – Collections is responsible for delivering and maintaining high-quality training programs that...  ..., deliver, and continuously improve training for collections specialists, ensuring alignment with operational goals, compliance requirements... 

    Ubiquity Global Services, Inc.

    Manila
    24 days ago
  •  ...communications from customers regarding account status, personal details, outstanding balances, and other ad hoc enquiries. Document collection activities, customer interactions, and attendance at team meetings. Perform data integrity checks to ensure accuracy of... 

    Booth and Partners Pte Ltd

    Manila
    13 days ago
  • Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current...

    Capgemini

    Manila
    2 days ago
  • Be part of our collections team and start a new career path with us! Shift | Day shift Credit Corp Group stand out as exceptional debt collection agencies. With a robust team of professionals, we have offices located in Australia, the USA, New Zealand, and the Philippines... 

    Credit Corp

    Manila
    21 days ago
  •  ...THE ROLE The Accounts Payable Specialist will own Huckberry’s core Accounts Payable administrative functions, including monitoring...  ...efficiently, and managing the vendor onboarding process. This includes collecting tax documentation and banking information to ensure audit and... 

    Booth and Partners Pte Ltd

    Manila
    2 days ago
  • 30 $

     ...LLP, we are seeking a detail-oriented and analytical Accounts Receivable (AR) Specialist for a remote role. The AR Specialist will be responsible for managing the firm’s billing and collections processes, ensuring timely and accurate invoicing, monitoring outstanding... 
    Remote job

    MOVE Your Biz

    Manila
    11 days ago
  • 88000 - 122000 Php

     ...keep invoices moving and ensure payment terms are met. Vendor Management Maintain accurate vendor records. Manage W-9 collection and 1099 preparation. Build productive relationships with key suppliers. Reporting & Close Support ~ Support month-end... 

    Booth and Partners Pte Ltd

    Manila
    7 days ago
  •  ...About the role The People Operations Specialist provides regional People Operations support across multiple countries, coordinating and...  ...@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You’ll have... 
    Manila
    9 days ago
  •  ...our partner brands with everything they need to succeed on Amazon. We’ve gathered a best-in-class team of eCommerce specialists, who collectively have the expertise to optimise every aspect of an Amazon account: from tech support to marketing, logistics to graphic design... 
    Remote job

    Sitruna Consulting Ltd

    Manila
    1 day ago
  •  ...looking for a meticulous and tech-savvy Virtual Accounting Specialist to join our growing team. If you excel in structured, detail...  ...receivable, including invoice processing, payment tracking, and collections. Conduct routine bank and credit card reconciliations... 

    Outsource Access

    Manila
    2 days ago
  •  ...Gender Specialist Job Vacancy | Monday, June 8, 2026 SHARE THIS PAGE ~Reference Number 260589 Position Grade TI1 Department...  ...and project staff on gender equality, sex disaggregated data collection and analysis, and GAP implementation, monitoring and reporting... 

    Asian Development Bank

    Manila
    4 days ago
  •  ...recommendations and validate candidate suitability. Contact potentially relevant candidates and present matching opportunities. Collect candidate interest and availability information. Transfer interested candidates to the recruitment team for full qualification... 

    WLG

    Manila
    6 days ago
  •  ...integrity and discretion. The Tactful Communicator: You bridge the gap between numbers and people. Whether you are following up on collections, resolving billing concerns, or collaborating with executives, your written and verbal communication is always professional,... 

    Outsource Access

    Manila
    11 days ago
  •  ...Position Summary The Pricing Program Specialist will enhance the efficiency and competitiveness of WWT in the marketplace by driving...  ...expirations, rule usage, and adherence. Support the collection and maintenance of Deal Registration program data in Vartopia.... 

    Booth and Partners Pte Ltd

    Manila
    23 days ago
  •  ...client experiences.  Lead and deliver managed remote infrastructure services, for customers including requirements gathering, data collection, capacity planning, performance analysis, configuration, quality assurance and technical risk assessments. Deliver technical... 

    GlassHouse Systems

    Manila
    23 days ago
  • Description: TransferMate – a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider . With a global payments network covering 200+ countries and territories...

    CluneTech

    Manila
    2 days ago
  •  ...Content Specialist | Content Operations The Content Specialist participates in a Content Operations team and assists in the creation and/or acquisition, preparation and delivery of assigned content and information for creating products and product functionality in... 

    Thomson Reuters

    Manila
    1 day ago
  • About the Role: Brunel is looking for an experienced and driven Recruitment Consultant to join our team in Chonburi. In this role, you will manage the end-to-end recruitment process, from candidate sourcing and selection to building strong talent pipelines and generating...

    Booth and Partners Pte Ltd

    Manila
    9 days ago
  •  ...Paid U.S. holidays Paid birthday leave Parental leave Monthly health stipend Position Overview: The RCM Specialist supports revenue cycle operations with a primary focus on prior authorizations, insurance verification, benefits validation, and... 

    Insight Therapy Solutions

    Manila
    10 days ago
  •  ...Marketplace Specialist The impact you will have: Do you have what it takes to utilize your skills to strive for exceptional customer experience? We are looking for dedicated and motivated individuals who can help us deliver and motivate our teams to reach this goal. As... 

    Booth and Partners Pte Ltd

    Manila
    9 days ago
  • 30 $

     ...unique needs of every private lender. On behalf of Geraci LLP, we are seeking a detail-oriented and highly experienced Billing Specialist with deep expertise in Clio to manage and optimize the firm’s billing operations remotely. This role is critical in ensuring... 
    Remote job

    MOVE Your Biz

    Manila
    11 days ago
  • 1280 - 1600 $

     ...1600/month (based on experience) Location: Remote (PH-based), independent contractor (UK working hours) We’re hiring an SEO Specialist to join a fast-growing digital marketing agency working with clients in the health, wellness, lifestyle, and service-based... 

    Bamboo Works

    Manila
    10 days ago
  •  ...looking for a highly organized and customer-focused Broker Support Specialist to support brokers, referral partners, and the lending team...  ...inbound enquiries, provide preliminary lending guidance, collect and review application documents, and ensure applications are... 

    Staff Domain Inc.

    Manila
    13 days ago
  •  ...We are seeking a talented and creative Content Marketing Specialist to join our team. As the Content Marketing Specialist, you will play a crucial role in developing and executing content strategies to drive brand awareness, engage our target audience, and generate leads... 

    Global Hola

    Manila
    3 days ago
  •  ...is a remote position. We're looking for a detail-oriented CRO Specialist to support the ongoing optimization of My Amazon Guy's internal...  .../B or multivariate tests, ensuring rigorous QA and clean data collection. Provide wireframes or annotated mockups to communicate... 

    My Amazon Guy

    Manila
    more than 2 months ago
  • 1200 - 1500 $

    We are seeking a highly capable AI Content Creator / AI Avatar Video Editor to help transform client's decades of medical expertise into AI-led online courses and medical products. The role involves high-level creation of AI videos using industry-standard editing software...

    Bamboo Works

    Manila
    6 days ago
  • 12 $ per hour

     ...Operations Support Specialist Full-Time | Remote | Philippines-Based Rate: AUD $12/hour (~160 hours per month) About the Opportunity Local Peoples is partnering with Vyblee , an innovative hospitality technology company, to recruit an Operations Support... 

    Local Peoples

    Manila
    8 days ago
  •  ...We are seeking a driven and results-oriented Business Development Specialist to headspear outbound sales efforts for a growing outsourcing company. This role is focused on generating new business through consistent prospecting, relationship building, and closing high-... 

    Global Hola

    Manila
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tele Collection Specialists. Be the first to apply!