KYC Quality Check Supervisor / Regulatory Compliance Sr. Analyst
Full-time
Biitech Solutions
KYC Quality Check Supervisor / Regulatory Compliance Sr. Analyst (CL10)
Location & Work Setup
Location: Uptown Bonifacio Tower 3, BGC, Taguig
Work Setup: 100% Onsite
Shift: Night Shift
Schedule: Weekends Off
Employment Type: Full-Time
Openings: 3
Important: Only applicants who already have the legal right to live and work in the Philippines are eligible to apply.
About the Role
We're looking for an experienced KYC Team Lead to supervise a team of KYC Analysts, ensuring high-quality case reviews, operational excellence, and compliance with regulatory standards. You will oversee daily operations, coach team members, manage performance, and serve as the first point of escalation for operational concerns.
Key Responsibilities
- Lead and manage a team of KYC Analysts to achieve SLA, quality, productivity, and adherence targets.
- Allocate workloads, monitor queues, and balance team capacity to meet daily and weekly volumes.
- Review and approve complex or high-risk KYC cases requiring Team Lead sign-off.
- Conduct daily team huddles and regular one-on-one coaching sessions.
- Drive analyst development through performance coaching and continuous feedback.
- Work closely with the Quality team to address recurring defects through coaching and retraining.
- Monitor attendance, adherence, and shrinkage while maintaining proper documentation.
- Identify and mitigate attrition risks through employee engagement and recognition.
- Escalate operational issues such as volume spikes, system outages, SOP concerns, and staffing constraints.
- Support weekly business reviews with accurate performance reports and root cause analysis.
- Assist in onboarding new hires and coordinate with the Training team to address knowledge gaps.
Qualifications
- 3–5 years of KYC (Know Your Customer) experience.
- At least 1 year of supervisory or Team Lead experience.
- Proven experience managing KYC operations and analyst performance.
- Willing to work 100% onsite in BGC, Taguig.
- Willing to work night shift with weekends off.
- No active or recent application with Accenture.
Why Apply?
Competitive compensation package.
Fixed weekends off.
Career growth opportunities in compliance and financial operations.
Opportunity to work with a global organization in a dynamic KYC environment.
Recruitment Process
Initial Screening
CV Review and Workday Endorsement
Client Review
Please monitor your email and Workday account for application updates throughout the hiring process.
Pre-Screening Questions
What is your highest educational attainment?
How many total years of KYC-related experience do you have?
How many total years of supervisory or Team Lead experience do you have?
What was your last drawn salary?
What is your expected salary?
Are you willing to work full-time onsite in BGC, Taguig on a night shift schedule?
Eligibility
Only applicants with the legal right to live and work in the Philippines are eligible to apply.
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the KYC Quality Check Supervisor / Regulatory Compliance Sr. Analyst in Taguig vacancy
- ...POSITION TITLE: Regulatory Compliance Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: This... ...Team Lead to manage a team of KYC analysts. The successful candidate... ...day delivery, analyst performance, and quality outcomes for their pod, while serving...
- ...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE— JOB TITLE: KYC Risk and Compliance Associate/ Analyst WORK SET UP: Onsite in BGC, Taguig WORK SHIFT:... ...source of wealth • Conduct adverse media screening to check for criminal activities or political affiliations and...
- ...Responsibilities: • Lead, coach, and develop AML and fraud analysts to meet productivity, quality, and SLA targets. • Conduct regular one-on-ones,... ...narratives, dispositions, and SAR/STR recommendations meet regulatory standards. • Maintain audit trails, escalation logs,...
- ...due diligence to comply with KYC regulations. Assist in the... ...of customer information and compliance activities. Collaborate with... .... Stay updated on regulatory changes and industry best practices... ...money laundering regulations Qualities and Traits: Detail-oriented...
- ...world. Join us. Job Description Perform quality checks and audits on GBS processes and services in compliance with quality standards, service level agreement... ...Stay updated on industry best practices and regulatory requirements. Qualifications Minimum...
- ...medical billing or healthcare compliance is a plus. ~3–5 years of... ...with at least 1–2 years in a quality/auditing role. ~ Strong knowledge... ..., processes, and services to check for defects, non-conformities... ...standards and external regulatory requirements. Analyze and...
- COMPANY PROFILE: The Philippine branch acts as the support and distribution arm for growing the company’s international brands locally. It handles product importation, develops new business opportunities, assists sales efforts, and works with distributors and food service...
775000 $ per day
...activities and source of wealth Conduct adverse media screening to check for criminal activities or political affiliations and apply risk... ...months to 2 years of relevant experience in Know Your Customer (KYC) (i.e., KYC onboarding/AML experience) Open to Non-BPO industry...- ...department (Tax Accounting, Tax Compliance, Tax Audits, International... ...policies and external regulatory requirements Interacts... ...process improvements to drive quality accounting and compliance... ...(requirement for bilingual analysts) About GM Our vision is...
- ...social media standard rules and global compliance to avoid blockings, deletion of accounts... ...profiles. Position: Japanese Quality Analyst (Back Office) Salary: P 85,000 to P... ...and Japanese Customer Service agents Check if the answers of the agents are compliant...
- ...Position: Sr. Finance Analyst (Reports Analyst) Job Overview The Reports Analyst supports... ...company (e.g., NCS Singapore) Ensure compliance with group reporting templates, timelines... ...& Reconciliation Perform cross-checks and reconciliations, including: Financial...
775000 $ per day
...ROLE--- POSITION TITLE: Customer Service Sr Analyst WORK SETUP: Return to Office OVERALL... ...opportunities, when available, with assistance from supervisor or workforce planner • May perform and/or ensure completion of quality review check on outgoing work (e.g., proof data entry...- ...is accurate and in line with the internal standards Look for: Ms. Riva RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE) ~Initial Interview with the HRBP ~Supplemental Interview by HRGA Manager ~Final Interview by Internal Audit Sr. Manager ~Job Offer...
- ...certification in medical billing or healthcare compliance is a plus. • 3–5 years of experience... ...billing, with at least 1–2 years in a quality/auditing role. • Strong knowledge of... .... Responsibilities: Quality analysts are responsible for overseeing and measuring...
- ...Description We are seeking an experienced Tax Compliance Supervisor to ensure that all tax returns for the organization and its affiliates are filed correctly, on time, and strictly in accordance with government regulations. This role acts as the overall resource person...
- ...Description Conduct regular quality audits on customer service interactions to ensure compliance with company standards. Analyze and document findings from quality... ...: 1–3 years in quality auditing or quality analyst. Skills and Competencies: Strong knowledge of...
- ...supporting Fortune 500 Companies and has more than 200,000 employees and is visible to 90 countries globally. Position: Thai Quality Analyst Industry: IT/BPO Company Salary: Php 80,000 - Php 90,000 Location: BGC, Taguig Work Schedule: Shifting schedule,...
- ...With our mission to provide one billion jobs across the globe, we are in need of a Product Quality Analyst who will be responsible for conducting quality assurance testing on all our web applications. This process includes testing the entire functionality of our...
20000 - 23000 Php
...WE ARE HIRING: Quality Analyst | Helpdesk Customer Support Onsite | Taguig City, Metro Manila Salary: PHP 20,000 - 23,000/month URGENT | 10 Openings ABOUT THE ROLE: We are looking for technically skilled Quality Analysts to join a dynamic Helpdesk Customer...- ...Job Requirements ~3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role. ~ Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules. Experience in a call centre environment with exposure to call quality...
- ...Description Responsible for monitoring interactions and ensuring quality standards are met. Monitors all interactions (calls, emails... ..., Pareto etc. Drive process improvement and ensure process compliance. Contribute to the development of the short and long term...
- ...Privacy Technology Analyst About the Company Philtech is a premier offshore company... ...Analyst bridges the gap between legal, compliance, and engineering — ensuring that privacy... ...able to break down complex technical and regulatory challenges into structured, practical solutions...
775000 $ per day
...ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Risk and Compliance Analyst WORK SETUP: Hybrid OVERALL PURPOSE: • Conduct internal Accenture... ...Asset Protection/CIRT, Information Security, Risk and Quality Management/Quality Assurance, Legal/Contract Management, Policy...- ...support, ad tech engineering support, technical integrations, or a quality assurance role in a technical environment. Preferred... ...carefully assessing accuracy, technical correctness, process compliance, and communication quality against established QA standards....
- ...applications. • Manage documentation of all call information according to standard operating procedures. • Undertakes all compliance and regulatory training in line with company requirements. • Accountable to keep up with process-related learnings/training and meet...
- ...Quality Assurance Business Analyst – Contact Center Operations Summary The Quality Assurance Business Analyst will manage client expectations... ...correct information and following all internal and external compliance requirements. Review and evaluate other key...
- ...the year of 2009. This company also categories as a one-off an immense information service in the industry. Position: Tax Compliance Analyst Company Industry: IT Company Work Location: Taguig City Work Schedule: Monday to Friday Salary: Negotiable...
- ...Service Desk and Infrastructure Support Operations Should have analytical & reasoning skills Ability to create Weekly & Monthly Quality reports/decks for the management review Ability to analyze large amounts of data and draw out meaningful, actionable summaries...
- ...purchasing team. Primary Responsibilities Analyze, report and escalate as needed all electronic Data interchange systems to ensure compliance with applicable controls and standards. Delivering final compliance reports and documenting results to support all current...
- ...About the Role The Quality Assurance (QA) Analyst will be responsible for ensuring the quality and performance of our software products through... ...components are functioning and meet quality standards. Check that the product is compliant with regerminations and design...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to KYC Quality Check Supervisor / Regulatory Compliance Sr. Analyst. Be the first to apply!
