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Call Center Representative - Alorica Sta. Mezza Site - Work Onsite

Full-time

Alorica

Responsibilities

• Answer customer inquiries via phone, email, or chat

• Resolve complaints and provide effective solutions

• Process orders, payments, and refunds

• Assist with product and service support

• Maintain accurate customer records in the system

• Communicate clearly and follow company guidelines

• Coordinate with other teams for issue resolution

• Meet performance and quality metrics

• Gather and relay customer feedback

Requirements & Benefits of ALORICA PH!

  • Competitive Salary Packages + Incentives!
  • NO BPO experience needed – Will train you!
  • Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
  • 20% Night Differential
  • Paid Training & Incentives
  • HMO & Government Benefits
  • 13th Month Pay
  • Vacation Leave / Personal Time Off – Paid
  • Anniversary Bonus
  • Annual Performance Increase
  • Work Onsite with a professional & supportive team

Vacancy posted 6 days ago
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