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Call Center Representative. Salary upto 20K-30K

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Handle inbound and outbound customer calls effectively and professionally.
  • Provide accurate information and assist customers with inquiries and issues.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Achieve individual and team call targets and performance metrics.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 1–3 years of experience in a call center or customer service environment.
  • Skills and Competencies: Strong verbal and written communication skills.
  • Skills and Competencies: Proficiency in using call center software and CRM tools.
  • Qualities and Traits: Patience and empathy towards customers.
  • Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.
Vacancy posted 27 days ago
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