Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handle incoming calls and respond to customer inquiries professionally and effectively.
- Provide accurate information about products and services to customers.
- Assist customers with issues, providing solutions and escalating when necessary.
- Document and update customer records accurately in the system.
- Perform follow-up calls to ensure customer satisfaction.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English language, Excellent customer service skills, Strong problem-solving abilities, Effective people skills, Experience in call centers is a plus
- Qualities and Traits: Empathetic, Patient, Detail-oriented, Strong communication skills
- Working Conditions: Ability to work in a fast-paced environment, Flexible working hours may be required
Requirements
Vacancy posted a month ago
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