Service Manager
Full-time
Global Grand Fortune Inc
- Strong industry knowledge.
- Excellent leadership, communication, sales, and customer service skills.
- Computer literacy and good organizational skills.
- Strong creative thinking and problem-solving skills.
- The ability to work under pressure and handle stress.
- Hire, train, and manage the performance of service team members.
- Delegate and direct service tasks, and monitor project progress.
- Foster a positive and supportive work environment.
- Serve as the main point of contact for complex customer issues and complaints.
- Build and maintain strong relationships with customers and third-party vendors.
- Develop and implement policies and strategies to improve the customer experience.
- A Bachelor's degree in business, administration, or related field.
- Previous sales and management experience may be advantageous.
Qualifications:
Vacancy posted 21 hours ago
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