Customer Services Representative - Davao

Customer Service Representative Location: Cebu City Experience Required: No experience Employment Type: Full-Time Job Summary We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Cebu. Key Responsibilities Handle customer inquiries via phone, email, or chat in a professional manner Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Provide product and service information to customers Escalate complex issues to the appropriate department when necessary Meet performance metrics and customer satisfaction targets Qualifications Minimum of 1 year experience in customer service, call center, or related field Excellent verbal and written communication skills Strong problem-solving and multitasking abilities Ability to work in a fast-paced environment Basic computer and data entry skills High school diploma or equivalent required; college level is an advantage Benefits Competitive salary package Health and wellness benefits Paid training and career development opportunities Friendly and supportive work environment Opportunities for career growth