Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Assist customers with product information, order tracking, and billing inquiries.
- Document customer interactions and maintain accurate records in the database.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Stay updated on product knowledge and company policies to effectively assist customers.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 0–2 years of customer service experience preferred.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Positive attitude, patience, and empathy towards customers.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
- Working Conditions: Ability to work in a fast-paced environment and handle customer inquiries through various channels.
Vacancy posted 21 days ago
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