Commercial Analyst
Full-time
Nityo Infotech
Key Responsibilities: - Own and drive improvements to both manual and automated deal support processes, ensuring efficiency and scalability.
- Partner effectively with key stakeholders across sales, product, and engineering to enhance internal processes and foster collaboration.
- Collaborate directly with Account Executives (AEs) to efficiently triage and support various deal types.
- Lead data-driven analyses to provide actionable insights and influence key business decisions.
- Manage case queues and fulfill reporting responsibilities with a strong operational and program management mindset.
- Navigate ambiguous situations with strong problem-solving skills and clear communication.
Qualifications:
- Bachelor’s Degree required.
- Minimum of 3 years in a deal support role, ideally within a technology environment.
- Proven track record in successfully owning and delivering improvements to both manual and automated processes.
- Experience utilizing Salesforce; strong experience with Salesforce Case management is highly advantageous (administrator experience not required).
- A program management mindset for effectively handling case queues and fulfilling reporting responsibilities.
- Experience collaborating with Account Executives (AEs) and efficiently triaging various deal types.
- Strong communication skills and the proven ability to navigate ambiguous situations effectively.
- Excellent communication, negotiation, and interpersonal skills; demonstrated ability to partner with key stakeholders across sales, product, and engineering to improve internal processes.
- Strong business judgment, analytical skills, and the ability to work independently with limited direction and minimal oversight.
- Experience thriving in high-growth, fast-paced environments, with a demonstrated ability to lead data-driven analyses and influence business outcomes.
Vacancy posted 7 hours ago
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