Operations Specialist - Direct Hire
Full-time
Anavah Talent
TITLE: U.S. Startup talent and staffing firm is seeking a full-time Operations Specialist
Hours: Full-time
Time-Zone : U.S. Central Time (CST) or significant overlap
Terms : Independent Contractor
Compensation : Competitive, based on experience
Start Date : ASAP
ABOUT THE ROLE
Anavah Talent is a fast-growing U.S.-based recruiting and staffing firm helping companies build exceptional remote teams across the Philippines, Latin America, and South Africa.
We're looking for an Operations Specialist to run the operational infrastructure behind client delivery, finance, contractor operations, and internal business processes. This is a highly execution-oriented role for someone organized, detail-oriented, comfortable across multiple systems, and able to keep recurring processes moving without constant supervision. You'll work closely with both the Client Operations Manager and Finance Specialist, supporting them with execution, coordination, reporting, documentation, system maintenance, and follow-through. You also own the contractor experience from onboarding through offboarding and ensuring every contractor feels supported, informed, and valued.
ABOUT YOU
Are you the person who loves crossing items off a checklist and keeping everything in perfect order? Do you take pride in accurate data entry and well-organized folders? You make sure things don't fall through the cracks. You're organized without needing excessive structure from others, and you can manage recurring deadlines while handling unexpected requests.
You also genuinely enjoy supporting people. You're the kind of person who remembers a contractor's anniversary, follows up on a PTO request, and checks in when someone's been quiet. You don't blindly follow a process when something looks wrong, you investigate, ask questions, and escalate appropriately. You naturally look for ways to make repetitive work simpler, clearer, or more automated. You enjoy supporting multiple people and aren't easily flustered by shifting priorities.
RESPONSIBILITIES
Contractor Engagement & Lifecycle Ownership
- Serve as the primary non-payroll point of contact for contractors
- Run scheduled 7/30/60/90-day and annual contractor check-ins
- Coordinate contractor engagement initiatives — anniversaries, birthdays, recognition, and team moments
- Track PTO, contractor changes, and lifecycle events in accurate records
- Support contractor onboarding and offboarding (paperwork, accounts, access, first-week experience)
- Maintain Independent Contractor Agreements, tax forms, background checks, and compliance docs
- Flag contractor concerns, morale risks, or retention signals to the CEO before they escalate
Finance & Contractor Operations
- Collect and organize contractor timesheets, invoices, reimbursements, bonuses, and adjustments
- Prepare payroll and billing data for review; assist with reconciliation and discrepancy tracking
- Maintain contractor masterfiles, billing trackers, and payment trackers
- Track missing agreements, tax forms, background checks, PTO, and lifecycle records
Client & Delivery Operations Support
- Maintain client and hiring project trackers in Monday.com — statuses, owners, deadlines, next actions
- Track hiring milestones, interviews, feedback, offers, and start dates
- Monitor outstanding client and internal action items; flag stalled or overdue work
- Coordinate scheduling, documentation, and follow-ups
- Support client onboarding, post-placement workflows, and recurring client reporting
Systems & Data Management
- Maintain Monday.com boards, Google Sheets, Workable, and reporting dashboards
- Keep shared Google Drive files organized and consistent across systems
- Identify duplicate, missing, outdated, or inconsistent information
- Assist with data cleanup and system migrations
- Maintain templates, checklists, and operational documentation
Process, Documentation & Reporting
- Maintain SOPs and process documentation; create and update checklists and templates
- Document recurring workflows and track process changes
- Identify gaps where ownership or documentation is unclear
- Prepare recurring operational reports and update dashboards and KPI trackers
- Compile information across multiple systems, prepare meeting agendas, and follow up on action items
- Test new workflows, recommend practical improvements, and support special projects
Requirements
- 3+ years in Operations, Business Administration, HR Operations, Recruitment Operations, or Customer Operations, with strong organizational and follow-through skills
- Strong spreadsheet and data-management skills with excellent attention to detail
- Comfortable working across multiple systems and managing recurring deadlines independently in a fast-paced remote environment
- Strong problem-solving and critical-thinking skills — notices when something looks wrong and investigates rather than blindly processing
- Strong written English and professional communication; high integrity and discretion with financial and personal data; warm and people-oriented in contractor interactions
Preferred Requirements
- Experience supporting a U.S.-based company, startup, or professional services firm
- Experience with contractor engagement, HR administration, or people operations
- Experience with Monday.com, Google Sheets, Workable, HubSpot, QuickBooks, Xero, Wise, or Stripe
- Experience supporting payroll, billing, recruiting, HR, or contractor operations
- Experience creating or maintaining SOPs and using automation/AI tools (Zapier, Make, Google Apps Script)
Benefits
At Anavah Talent, we’re all about helping you find your God-given space at a U.S. Company. And, we know work is more than just a paycheck, which is why we support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Anavah Talent Community!
- Competitive Compensation – We recognize your skills and experience with a great compensation package.
- Regular Payday in USD – Twice per month, we send USD right to your bank account.
- Work Remotely, Forever - Save on the commute and work from home, wherever that is in the world.
- Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
- Exciting Team Experiences – Think team offsites, meetups, virtual town halls, and even international paid travel.
- Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.
- Global Networking - Work with top international teams across 12 countries around the world.
- Mentorship, Advocacy and Support - We stay in the room and advocate for you every step of the way.
- Promotions and Increases - Perform and earn more with raises, promotions, and scope-increases.
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Operations Specialist - Direct Hire in Iloilo vacancy
- ...and South Africa. We're looking for a Client Operations Lead to own the client experience and keep hiring engagements moving from kickoff through successful... ...escalations Coordinate effectively across teams without direct authority Enjoy improving processes and...
- ...Description Assist in daily operational tasks to ensure efficiency and effectiveness. Coordinate with various departments to facilitate smooth business processes. Maintain accurate records and documentation to support operational activities. Participate in...
- ...Assist in daily operations and administrative tasks. Streamline processes to improve efficiency. Maintain accurate records and documentation. Support project management initiatives. Communicate effectively with team members and stakeholders. Contribute...
- ...A sewing operator is a professional responsible for operating sewing machines in various industries, such as garment manufacturing, upholstery, footwear, and more. They are skilled in stitching and assembling fabric, leather, or other materials to create finished products...
- ...The Sewing Operator is responsible for operating sewing machines to produce high-quality garments or textile products in accordance with specifications and quality standards. This role involves cutting, stitching, and assembling fabric pieces to create finished products...
- ...We are seeking a skilled and detail-oriented Printing Machine Operator to join our team. The ideal candidate will be responsible for operating printing machines to produce high-quality prints for various products, ensuring accuracy, efficiency, and adherence to safety...
- ...The Operations Manager is responsible for overseeing and optimizing the performance of multiple pawnshop branches across the Visayas regions. The role ensures operational efficiency, compliance, and achievement of business targets while developing strong leadership capability...
- We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...
7 $ per hour
...healthcare staffing solutions across nursing, medical billing, case management, HR, and administrative operations. We’re looking for a Remote Medical Billing Specialist who is detail-oriented, dependable, and confident managing Medicaid billing and claims from...- ...The Area Operations Manager is responsible for overseeing multiple branch operations, ensuring efficiency, compliance, and achievement of business targets. The role focuses on improving branch performance, implementing operational standards, and developing branch teams...
- ...JOB SUMMARY The Operations Management Trainee (OMT) undergoes a structured, hands-on training... ...engagement and customer relations as directed by the Restaurant Manager. Food Safety... ..., and shift assignment. Support hiring, orientation, and certification of new crew...
- We are looking for friendly, professional Call Center Agents to join our team. You'll be the voice of our company, helping customers with questions, product info, and any issues that come up. Your responsibilities: Handle inbound calls with a friendly, professional...
- Description Manage customer inquiries and provide accurate information regarding products and services. Assist customers with issues and problem resolution in a timely manner. Document customer interactions and feedback for quality assurance. Work collaboratively...
- Description Assist customers with inquiries and provide solutions in a timely manner. Guide customers through the use of services and products. Manage and resolve customer complaints effectively. Document customer interactions and feedback for future reference...
- Description Provide exceptional customer service through various communication channels. Resolve customer queries and issues in a timely manner. Maintain a thorough understanding of company products and services. Document customer interactions and feedback ...
- ...Senior Manager leading daily operations of a global business services customer care team in Iloilo, overseeing internal staff and external... ..., schedule adherence, and customer experience metrics Hire, onboard, coach, and develop frontline staff and team leaders as...
- Description Respond to customer inquiries via phone, email, and chat in a timely manner. Resolve customer complaints and issues efficiently while providing excellent service. Maintain accurate records of customer interactions and transactions. Collaborate with...
- ...interactions accurately in the database. Collaborate with team members to improve overall customer experience. Assist in training new hires on customer service protocols and systems. Requirements Educational Qualifications: High School Diploma or equivalent....
- Description Provide exceptional customer service support via phone, email, and chat. Efficiently handle customer inquiries and resolve issues in a timely manner. Document customer interactions and maintain accurate records. Collaborate with team members to ...
- Description Act as the first point of contact for customers and provide exceptional service. Resolve customer inquiries and complaints efficiently through phone, email, and chat. Maintain detailed and accurate customer accounts and documentation. Collaborate...
- ...Job Summary The Operations Head is responsible for overseeing the overall operations of the food or poultry production facility. This includes production management, quality control, supply chain coordination, cost efficiency, compliance with food safety standards, and...
7 $ per hour
...Help keep healthcare operations organized, accurate, and moving forward — from wherever you work. Core-VA Solutions is looking for a detail-oriented and organized EHR Administrative Specialist to support one of our U.S. healthcare clients with Electronic Health Record...- ...for supporting the end-to-end recruitment process and ensuring hiring targets are met across multiple accounts. This role covers sourcing... ...projects assigned by TA leadership. Coordinate with HR and Operations to align on profiles and requirements. Maintain databases...
- ...research and client surveys to collect insights about potential clients, market trends, and customer preferences. Adjust sales strategies based on customer feedback and undertake additional responsibilities, including non-voice tasks, as directed by supervisors....
- ...Provide day-to-day performance management guidance to line management # Ensure that people’s plans are aligned in the organization’s directions in their designated business units/company. # Ensures that People plans are implemented in their designated business units/...
- ...An Accounting Specialist is a financial professional who plays a key role in managing an organization's financial transactions and records. They often handle more specialized or complex accounting tasks than general accounting staff. Here's an overview of their typical...
- ...Operate and maintain sewing machines to produce high-quality garments. Collaborate with designers to understand and execute style specifications. Perform quality checks at various stages of production to ensure adherence to standards. Assist in the cutting and...
- ...The Staff Operator is responsible for the safe and efficient operation of machinery, equipment, or systems within a specified work environment. This role involves monitoring performance, troubleshooting issues, maintaining safety protocols, and ensuring that production...
- ...accurate inventory records. Ensure compliance with company SOPs Conduct inventory audits and cycle counts. Collaborate branch operations with purchasing and warehouse teams. Utilize inventory management software effectively. Report discrepancies and assist in...
- ...We are looking for a reliable and safety-conscious Forklift Operator who will be responsible for operating forklifts to safely move, load, unload, and organize materials, products, and equipment within the warehouse or designated work area. Key Responsibilities...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations Specialist - Direct Hire. Be the first to apply!
