Pre-Sales Customer Service Representative
Full-time
Miranda HR
Description - Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assist customers over the phone, email, and chat in a professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Perform back office support tasks as needed to ensure seamless customer experience.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficiency in English language and excellent communication skills
- Skills and Competencies: Strong customer service orientation and interpersonal skills
- Skills and Competencies: Ability to work collaboratively as a team player
- Skills and Competencies: Basic technical skills and organizational abilities
- Responsibilities and Duties: Familiarity with call centre operations and account management tasks
Vacancy posted 19 hours ago
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