CRM Specialist
Full-time
Ripped Box Station
- Manage and maintain the company’s CRM system (preferably Zoho CRM or equivalent).
- Design, build, and optimize automated workflows and data pipelines within the CRM.
- Configure and customize CRM modules, fields, dashboards, and reports to meet business needs.
- Integrate external tools and platforms using APIs and third-party connectors (e.g., Zapier, Make, or native integrations).
- Collaborate with sales, marketing, and operations teams to improve CRM usage and adoption.
- Ensure CRM data integrity, accuracy, and compliance with internal policies.
- Identify and implement process improvements for better client and team experience.
- Provide user training, documentation, and ongoing system support.
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
- 2+ years of experience working with CRM platforms (Zoho CRM, HubSpot, Salesforce, Pipedrive, etc.).
- Proven experience in API integration and workflow automation .
- Solid understanding of data structures, mapping, and system connectivity .
- Experience supporting sales, marketing, or customer success functions through CRM enhancements.
- Experience managing CRM reporting , dashboards, and data analytics.
- Strong problem-solving, communication, and documentation skills.
Job Requirements
Vacancy posted 12 days ago
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