Csr Associate - Top Call centers. Salary upto 20K-30K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Act as the first point of contact for customer inquiries via phone, email, or chat.
- Provide timely and accurate information to customers regarding products and services.
- Resolve customer complaints efficiently and effectively while ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1-3 years of experience in a customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patience, empathy, and problem-solving abilities.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
- Working Conditions: Comfortable working in a call center environment.
Vacancy posted 21 days ago
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