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Call Centers hiring for Csr Associate. Salary upto 35K.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Assist customers via phone, chat, or email, addressing inquiries and resolving issues.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving.
  • Document customer interactions accurately and efficiently using CRM software.
  • Work collaboratively with team members to meet departmental goals and targets.
  • Provide feedback on processes and suggest improvements to enhance customer experience.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 1–3 years of experience in customer service or related fields.
  • Skills and Competencies: Strong communication skills, both verbal and written.
  • Qualities and Traits: Empathetic, patient, and solution-oriented mindset.
  • Working Conditions: Ability to work in a fast-paced, team-oriented environment.
Vacancy posted a month ago
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