Search Results: 31,745 vacancies
33000 Php
Location: Muntinlupa City/Quezon City
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments...
Workforce Services Associate Manager
Manila | Mandaluyong | Taguig | Quezon City
JOB DESCRIPTION
Responsibilities:
The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through...
Main Responsibilities:
Manage the call volume, real time monitoring of intraday, and program break schedules.
Assist operations to maintain service level and create valuable report to do forecasting
Generate ideas for process and service improvement planning.
Use trends...
...reports in Excel and forecast results
Attention to detail and high level of accuracy
Ability to multi-task, focus and complete reports for extended periods of time
Previous call center experience required
Previous Work Force Management experience is considered an asset
40000 Php
Qualification Requirements
• Bachelor’s degree in any discipline
• At least 2 years of professional experience
• Experience in workforce planning would be an advantage
• Good organization skills; able to exercise judgment in day to day work activities
• Flexibility...
...within a company with a solid track record of success
Role involving team management opportunities
The Job
You will be responsible for :
Strategic Planning: Develop and implement workforce strategies to optimize staffing levels, enhance productivity, and support...
...Job Description
About the Role: As a Workforce Services Manager you will perform the following (but not limited to) duties and responsibilities:
Overall management of the WFM AP and QA cost structure and budget
To support the Command Center leads for sales...
...delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which...
...Will be responsible on overall delivery of workforce management team and ensures that business goals are met while meeting company profitability. Manages manpower plan and capacity based on forecasts or client requirements, consequently coordinating the established hiring...
...First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a... ...dedication to supporting People First.
So what does a Workforce Manager really do? Think of yourself as one of the key leaders of the...
...Looking for a new challenge Join a company where YOU matter!
We are looking for awesome Workforce Management professionals who wants to join our growing #****@*****.*** team. Join us now!
Workforce Real Time Analyst
Workforce Scheduler
Workforce Manager
Workforce...
...candidate will have the following skills and experience:
~12 years overall experience with at least 5 years in leadership capacity (managers as direct reports) - (BPO or non-BPO)
~ Well-rounded in all WFM aspects (RTA, Forecasting, Scheduling, Capacity Planning)
~...
...JD to be sent to shortlisted candidates
Summary of Work Activities and Responsibilities:
Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst will assist in monitoring, reviewing, and analyzing the University...
...please send resume to ****@*****.***.
~ Performs real time management analysis and execution of plans.
~ Generate reports... ...Requirements
College graduate
At least 1-2 years experience in workforce management performing workforce planning
Demonstrated...
...Job Responsibilities
• Develop and implement workforce strategies aligned with the organization's goals and objectives
• Conduct analysis... ...are maintained
• Work with financial teams to develop and manage budgets related to workforce expenses, including staffing...
...Notice
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...Career Navigator | Corporate Recruitment Specialist at Infosys BPM
Are you ready to make an impact? We are hiring for a Workforce Management Specialist or RTA for our financial campaign in Alabang .
Workforce Analyst – Scheduler is responsible in creating forecasts...
...First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have... ...direction in forecasting labor requirements and creating and managing staff schedules - to enable Us to gain insights into effective...
...focus and complete reports for extended periods of time
Previous call center experience required
Previous 1 year Work Force Management experience is considered an asset.
The Real Time Analyst is responsible for managing and ensuring that the service level...
...JOB SUMMARY: As a Workforce Management Analyst, you will be responsible for providing support to the Sr. Workforce Management Analyst within the Support Operations Department and the Customer Support Teams. You will provide support in the areas of monitoring of real...