Search Results: 17,152 vacancies
40000 Php
...of relevant experience in similar role
Working knowledge of multi-user computer systems, applications, and equipment along with workforce management tools and techniques
Excellent knowledge of MS Office
Good written and verbal communication skills, including experience...
55000 Php
...- Need to be well versed with scheduling, planning & forecasting methodology
ou should possess:
- 2-3 years Experience in Workforce Management
- Experience with forecasting and scheduling
- Supervisory Experience handling Lead RTA or Lead WF.
- Experience in...
32000 Php
Basic Functions
Responsible for managing staffing models and scheduling processes
Role & Responsibilities
Manage the scheduling process of the program.
Create agent schedules, IDPs and make necessary adjustments as necessary.
Acts as backup to the WF ...
Job Description:
Monitor agent status in real-time.
Monitors inbound operations to ensure optimal staffing levels.
Evaluate adherence and take immediate action to improve performance.
Facilitates real-time discussions with necessary stakeholders.
Responsible in processing...
40000 Php
Qualification Requirements
• Bachelor’s degree in any discipline
• At least 2 years of professional experience
• Experience in workforce planning would be an advantage
• Good organization skills; able to exercise judgment in day to day work activities
• Flexibility...
Bachelor’s degree in any discipline
At least 2 years of professional experience
Experience in workforce planning would be an advantage
Flexibility in working hours to accommodate multiple time zones as needed
Working knowledge of firm standard technology such as IE...
...to resolve any staffing and volume concerns
▪Updating schedules to account for breaks, paid time off, tardiness, etc
▪Using workforce management software and tools to streamline processes and enhance overall efficiency.
▪Perform other ad-hoc data analysis tasks...
25000 Php
The training and development officer focuses on motivating, developing, and empowering employees to achieve their potential and capitalize... ...identify, develop, review, and retain employees
Developing workforce strategies and plans to determine the manpower and capabilities...
Workforce Services Associate Manager
Manila | Mandaluyong | Taguig | Quezon City
JOB DESCRIPTION
Responsibilities:
The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous...
...forecasting effectiveness and accuracy at all levels. Ensures service levels and productivity goals are met.
Implements and maintains workforce management platform.
Maintains and analyzes workforce performance, lead analysis and staffing change data for continuous...
...Description:
We are looking for a highly skilled and experienced Workforce Management Director to lead our APAC team and oversee all... ..., including outbound, and managing the performance and development of our workforce.
Responsibilities will include:
Manage...
...responsible for :
Strategic Planning: Develop and implement workforce strategies to optimize staffing levels, enhance productivity,... ...scheduling, forecasting, and reporting activities.
Training and Development: Develop training programs for WFM team members and...
...family + dental coverage
Free annual Flu vaccine
Continuous career development and certifications
Travel & training opportunity overseas... ...youu0026rsquoll shine:
Data Analysis:
Collect and analyze workforce data to identify trends, patterns, and key performance indicators...
...Performance Management, Problem Solving, Stakeholder Management, Driving Initiatives, Decision Making, Financial Acumen and People Development
OTHER REQUIREMENTS:
Education and/or Experience: Preferably holds a minimum of 2 years of college education or a related...
...Join a company where YOU matter
We are looking for awesome Workforce Management professionals who wants to join our growing # team... ...planning
Conduct formal employee performance reviews, establish development plans, initiate promotions, pay adjustments, disciplinary...
...Job Description
About the Role: As a Workforce Services Manager you will perform the following (but not limited to) duties and... ...responsible for supporting the sales process by assisting with development of sales material, quotes, demos, and tours.
Responsible for...
...staff-related issues and checking of discrepancies for all employees' schedule adherence
# Works or Coordinate with IT and Web Development Team regarding issues involving the tools needed – such as HR and Payroll System, surveillance security system concern, etc.
#...
...operating model and service delivery, talent management, organization design, etc.;
Supporting thought leadership and research and development activity as appropriate; and
Contributing to overall development and growth of the People and Organization practice
About...
...Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to... ...your mission?
Ensure the professional development of each workforce specialist that roll up to him/her.
Determine appropriate...
...JOB DESCRIPTION
Summary
Responsible for the development and maintenance of a comprehensive forecasting and scheduling model by using Workforce Management tools to analyze trends, prepare forecasts (Volume, AHT, and Shrinkage), create staffing requirements, and...