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- Are you an experienced Danish voice actor eager to shape the future of AI Large-scale language models and speech technologies are evolving rapidly, moving beyond simple interactions into expressive, human-like communication. With high-quality training data, tomorrow's AI...
- ...businesses worldwide with cutting-edge solutions that drive efficiency and growth. Role Description This is a full-time Genesys Voice Engineer position based on-site in Cebu. The role involves configuring, deploying, and maintaining Genesys voice solutions while...
- ...Job Description The Voice Network Engineer is responsible for the design, deployment, administration, and support of the organization's voice infrastructure. This role manages end-to-end voice network operations, including AudioCodes and Cisco unified communications platforms...
- .... Learn more at and explore our commitment to diversity, inclusion and belonging. We are seeking a skilled and customer-focused Voice Engineer with expertise in the Genesys platform to join our operational support team. This role involves providing technical support...
- RESPONSIBILITIES: Transcription: Listen to live or recorded calls and take notes of key points discussed. Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information. Schedule Coordination...
- ...The role focuses on Cisco Collaboration (CUCM, Unity, UCCX, CER), Voice Gateways (SIP/MGCP/H.323), PSTN/SIP Trunks, SBCs, and Microsoft Teams Voice (Direct Routing) , including support for VTC platforms (Webex, MS Teams Rooms, Zoom Rooms) . This position also handles...
- ...Job Summary The SPE-Order Management-Voice role is designed for professionals with 3 to 5 years of experience in complaint management and call center operations. The candidate will utilize their expertise in MS Excel to streamline processes and enhance customer satisfaction...
- Remote Work | WFH | No Experience Needed!) Looking for a part-time or full-time Virtual Assistant gig you can do from home? No experience or diploma required Do transcription, scheduling, reports & admin tasks Choose PT (4hrs/day) or FT (8hrs/day) FREE training...
- 100% Work From Home | Available for FULL TIME | PART TIME RESPONSIBILITIES: Transcription Preparing paperwork Scheduling of consultation with clients Preparing and emailing weekly reports Updating virtual files Build ongoing task list Oversee administrative ...
- ...Connecting. Growing together. Role: Cisco Admin Responsibilities: § Participates in the implementation and support of an advanced Voice Infrastructure that includes Cisco Voice (UC IP phones, Analog devices, video endpoints), Cisco PSTN Voice Gateways and IP Faxing...
- ...Job Summary The SPE-Order Management-Voice role requires a professional with 3 to 5 years of experience in handling order management processes. The candidate will utilize their expertise in MS Excel and domain skills in complaint management and call center operations...
- We are looking for Content Moderators and Transaction Processing New Associates to be part of our talented team! Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations...
- .... Join us to start Caring. Connecting. Growing together. As an Engineer Analyst, you will play a crucial role in supporting our voice platform and ensuring seamless communication for our employees. You will be responsible for managing customer relationships, providing...
- ...being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The Engineer – Enterprise Voice and AV plays a pivotal role in guaranteeing the reliability, performance, and scalability of the company's global Unified Communications...
- ...Medallia, Qualtrics, InMoment) and data visualization tools (e.g., Power BI, Tableau) What's The Role All About Implement the Voice of Customer Program division strategies and plan through efficient monitoring, in-depth analysis and insights on customer experience...
- Description Provide exceptional customer service support to clients through various communication channels. Resolve customer inquiries and complaints efficiently while maintaining a positive attitude. Document interactions and follow up on customer requests in...
- ...As a Customer Service Representative , you'll handle voice interactions with customers, resolve concerns efficiently, and deliver a consistently high-quality customer experience in a fast-paced environment. Key Responsibilities Handle inbound and/or outbound customer...
- ...The Voice Customer Service Representative is responsible for delivering quality customer service, following account guidelines, and supporting operational requirements across various accounts. Paid training will be provided. Location: Preferably near Pallocan West,...
- ...globally expanding, industry-leading organization. We're looking for skilled and motivated Customer Service Representatives (Non-Voice) to join our growing team and deliver exceptional support to our offshore clients. In this role, you'll provide assistance via...
- Responsibilities: 1. Respond promptly and accurately to customer inquiries via inbound/Outbound call channels. 2. Assist customers with product information, account inquiries, order status, billing questions, and general support issues. 3. Resolve customer complaints...
- 100% Work From Home | Available for FULL TIME & PART TIME RESPONSIBILITIES: Accountable for real-time reporting and diagnosing trends on key performance metrics. Generating daily to weekly and monthly to yearly KPI reports. Ensuring data is current and accurate ...
- ...and champion the Customer's needs, while staying within the policies and procedures Able to act as a Shell Brand Ambassador in a 'voice of Shell' role with Live Chat and social media platforms Demonstrate a willingness to be coached, showing an openness to feedback...
- Key Responsibilities: Respond promptly to customer inquiries through chat or email platforms. Provide accurate, valid, and complete information to customers by using available resources and systems. Handle and resolve customer complaints or issues with professionalism...
- ...We are looking for the following positions under non-voice campaigns. Health Operations New Associate Trust & Safety New Associate Utility Bill New Associate I. Health Operations New Associate [1] Perform data entry and research in various systems and...
- Key Requirements: Facilitate training to new hires / associates in compliance with knowledge base requirements as per process specifications Coach and mentor associates to facilitate a smooth transition to the shop floor Review/update training content to validate...
- 100% WORK FROM HOME | AVAILABLE FOR FULL TIME & PART TIME Responsibilities Determining the nature of incoming emails and prioritizing them according to their importance Screening incoming emails to determine whether they should be forwarded to the appropriate person...
- LOOKING FOR A PERMANENT WORK-FROM-HOME JOB LOOK NO FURTHER! Here at Cyberbacker, students, newbies, and even those with no experience are welcome to apply. We even pay you while training! APPLY NOW! RESPONSIBILITIES: Transcription Preparing paperwork Scheduling...
- How you'll contribute Analytical and Critical Thinking Provides key service metrics using relevant data-driven analyses to support business users in monitoring and decision making. Identify, analyze, and interpret/report trends or patterns using data sets to provide...
- ...Voice AI Automation Specialist About the Role We're looking for a sharp and reliable Voice AI Automation Specialist to build intelligent, conversational systems that handle real customer interactions. You'll design and deploy voice agents that automate sales, support...
- Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored ...
